Find hotels near American Rose Center, Shreveport from ₩91,486

"The room smells like pee, we are too tired to complain."

"There were alot of people checking in and only 2 agents to handle all the people. "

"In room 303 I had no hot water, I saw roaches , refrigerator didn’t work . I had two days but I cancelled for Sunday and asked for a refund , which I’m still waiting on . Will never go back "

"WE stayed for three nights. Never has anyone empty our trash or bring fresh linens. Had to go to front desk to ask for linens. TV old and small - streaming services not available. Breakfast was great - staff was great when I could find someone at the desk. "

"Breakfast menu was small but food was hot and fresh, all staff were very friendly and accommodating. Parking at night was a little crazy but that’s expected since it’s right by the airport. Food places not that far. "

"The rooms were a bit outdated, the water pressure was low, THE CASINO BAR HOST WAS GREAT! And parking was a bit challenging, only because there was NO VALET."

"I will never stay there again. The room was clean but the floors were bowing in the bathroom. They gave me 5 towels. Two big, two small washcloths and one for the floor. I had to give them those five towels back to wash and they gave them back to me. I couldn't just get towels. They were rude and not friendly. "

"Rooms were freaking gross. Hair, dirt and dust on the tile floor at the entry and bathroom. Toe nails on the carpet by the dresser. Our rooms were never cleaned/serviced over 4 days. No breakfast in the mornings, no pool (says it’s being renovated, but no sign of any construction happening), weight room is dilapidated and the hall ways were filthy. We only stayed cause options were limited due to a national wrestling tournament happening and there was limited availability for rooms at a reasonable price. It sucked and I could have given them some grace on the building being older if they would have just cleaned the rooms properly, but it was disgusting and super disappointing. Would never say here again without a massive overhaul in all areas. Don’t be fooled by the 10/10 ratings... It’s got to be the staff or management trying to salvage their ratings. Do better Del-Mar…a little more attention in cleaning the rooms would go a LONG WAY. "

"Hotel needs some serious maintenance. Doesn’t help that each morning guest and staff were out front of the hotel smoking pot. "