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Hacienda Los Generales

2.5 star property
Hacienda Los Generales provides a peaceful retreat with practical amenities and a 24-hour front desk ready to assist with any request during the stay

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Travelers find a tranquil setting at Hacienda Los Generales. The property offers practical conveniences including dry cleaning services and in-room WiFi. The staff provides luggage storage and can assist with booking tours and tickets for a smooth, hassle-free experience.

Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
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About this property

Hacienda Los Generales

  • Property highlights
  • Hacienda Los Generales provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Tour/ticket assistance, luggage storage, and a 24-hour front desk
    • Smoke-free premises
  • Room features
  • All guestrooms at Hacienda Los Generales have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and minibars.
  • Extra amenities include:
    • Heating and fans
    • Bathrooms with showers and soap
    • TVs with cable channels
    • Wardrobes/closets, microwaves, and daily housekeeping

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hacienda Los Generales pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hacienda Los Generales?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Los Generales?

Check-out is at noon.

Where is Hacienda Los Generales located?

This hotel is in Anáhuac.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

2.0

Amenities

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

Reviews

Verified

2/10 Terrible

Juana

Disliked: Staff & service, amenities, property conditions & facilities
Ni siquiera me hospede ahí pero el trato es pésimo reserva y no respetaron mi reserva y aún así la app me cobro
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Raymundo

Stayed 2 nights in Feb 2023