โGreat property and stay! The property was super communicative and met us at the apartment to give us the keys! The apartment was large with plenty of space, an awesome balcony, and comfy beds. The location was perfect - close to the Duomo and transpiration options (metro and tram stops) โ
โWhat really struck me is how much personal care I was given by the staff. I have stayed at the nicest hotels in the country and they could learn from this boutique hotel at how to treat people in a way that makes them feel special. Every one of them made me feel like I was a part of the family. They even ran to the store to get me some cigarettes and stowed my bags when I was taking a short trip to Barcelona and back. Called a shipping company on my behalf because I bought too many clothes and...
โI was so satisfied to stay there. Reception was super kind and nice. Also keep checking the status. Amazing service.
The room condition was perfect. I didnโt expect that warm with this cold weather but very warm and cozy. I could sleep very well.
The location is just 2 min from Duomol and inside shopping mall but I didnโt hear any noise.
I definitely stay here again! โ
โ1. Extra Charges for towels
I stayed at Sonder Atelier for five nights and it was the worst lodging experience. Upon check-in, I was given four towels, and when I asked for fresh ones during my stay, I was charged an additional โฌ5. Even requesting room cleaning incurs an extra charge of โฌ20โ30. (There was no discounts at all for 5 nights stay.)
I cannot understand why I was charged extra during a five-night stay when a one-night stay includes the same amenitiesโa clean room and towelsโwithout...
