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I somehow thought this would be closer to the airport, but it was about a 30 minute drive. Nevertheless, Llalo was very clean, safe, professionally operated and the breakfast on the porch was ideal. The rates were appropriate for the lodging. I highly recommend it.

Phenomenal property and staff who went the extra mile to make you feel at home and also assist with all your needs during stay. Complementary SUV ride back to airport was a special touch. Classy staff and classy hotel - will recommend to all business associates and clients.

Excelente y amables con todo.

LOVED OUR STAY HERE! Very clean, neat, & the staff was absolutely fantastic!! Food was great! Oh the saunas were so so so relaxing. The only reason I checked off the area outside of the property being unsafe is that Ecuador was under marshall law so we did not feel safe outside the hotel. BUT WE FELT TOTALLY SAFE & COMFORTABLE INSIDE!!! Did I mention how friendly the staff were!!!!! Cannot wait to came back!

The hotel is a marvel and the Manage of Operations Juan Carlos Rios is tremendous--he is everywhere--greeting you upon arrival, getting the bellman to take luggage to the room, park the car, then in the restaurant and even assisting with travel directions for your onward journey. The rooms are large and very comfortable and have wonderful fireplaces that the staff will light for you. The views are magnificent and the restaurant is excellent. We had a very pleasant stay and enjoyed the hotel and...

A wonderful, small hotel with clean rooms and great views of Banos and the waterfall and hills beyond the town. A reasonably priced breakfast was good and served by attentive staff. All the personal were very helpful and friendly.

What a beautiful place

I was very impressed with both the people and the facilities. I traveled alone to a place that was completely strange to me. I never felt alone. Everyday at breakfast (very tasty) the staff made sure that my plan for the day would work. They had a sincere interest in my well being and my experience in Ecuador. I would whole heartedly recommend this hotel. They made my trip wonderful.

Excelente ubicación, el personal es muy amable y atento. Las habitaciones están muy limpias y cómodas. La comida es deliciosa y las piscinas son preciosas. ¡Una experiencia excelente, sin duda volvería!

My husband and I so enjoyed our three night stay here over Easter. Everything was superb, and I can't recommend it enough. We had dinner in the hotel on the first night, and the food and service were so good, we weren't tempted to have dinner anywhere else. Choose a table in the conservatory, which is like dining in a jewel box. I highly recommend the strawberry "carpaccio" served with basil ice cream. Beautiful, clever and very tasty!

We stayed in a 2-bedroom suite... 2 bathrooms, full kitchen and washer/dryer. Excellent unit. A/C worked perfectly. The dryer actually got hot and dried our clothes. The kitchen was fully stocked with a real coffeemaker (not the horrible single pod that most hotels now use). There was a full size refrig and freezer with ice trays. Housekeeping cleaned the unit daily. Shower always had hot water and water pressure was strong. You have access to the Marriott hotel connected... benefit of using the...

What a lovely property. Very historic and the plants and wall paintings give it a welcoming touch. Excellent friendly service, especially from Daniel. Breakfast was also very decent. Very good location in historical center, but the only drawback is that the hotel is on a street that has a lot of noisy bars. Best to request the very quiet rooms in the back. Otherwise a perfect stay.

Location: perfect for us, walking distance to Old town, lovely view of Virgen de Panecillo from veranda and dining room. Has a very relax atmosphere. Wifi is great! Check in was easy, staff greeted us everytime we come back from tour or just strolling in the city. Food in the restaurant is delicìous, breakfast is just amazing with fruits, toasted Quinoa with yogurt and fresh coffee. Lastly, staff is super awesome, Kevin, James and bright eyed lady (sorry forgot her name) took an extra mile by...

Spent 4 nights at this hotel in Feb 2018. It is located within an easy 3 minute walk to Plaza Grande on Venezuela St. Tell your taxi driver "Venezuela y Olmedo" that will get you to the nearest corner. The hotel is above a gift shop so you have to be let in/out by the staff. There is a buzzer at the door, and they answer quickly. This is an extra security measure and was not an inconvenience. Staff was excellent, attentive, and eager to help. Breakfasts were excellent and cooked as...

The hotel is located in the historic center so walkable to all the sites. It's a lovely hotel and the rooms are large. The service is exceptional! Everyone was so friendly and helpful. I would absolutely stay here again.

This hotel was wonderful all around. If you are looking for something fancy then this place is not for you, but if you are looking for something that feels like staying in a friend's home then you will love this. This place feels more like a B and B than a hotel. The service is top-notch. They will arrange airport pickup and dropoff for you. It is located in the old town close to all the churches and museums. It is family-owned and run and everyone is so nice and friendly. Breakfast is included...

Very nice place, noisy on Sat.night

It was a lovely hotel in the heart of 'La Mariscal'! I was traveling by myself (female) and found it very safe to walk around the area to Plaza Foch (just 1-2 minute walk from the hotel) to get a bite to eat or hail a taxi or go for a drink. The staff in the hotel were extremely friendly and helpful. The hotel room was really nice and clean and also the bathroom was just lovely and clean to use. The hotel even let me store my luggage free of charge when I went to stay at Banos for 1...