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"We have had a lovely time. The hotel is beautiful and staff are lovely. However for a 5 star resort - there were some small issues that’s shouldn’t be there. We were here for a long weekend and probably wouldn’t return. The bars are not fully stocked - as I am pregnant I asked for alcohol free and at each bar they had to run to another location to get them. On a couple of occasions my partner had had 2 drinks before my one. (Small problem). The Italian is located outside so a little windy, so bring a jumper for the evenings. They also give blankets, however these were also taken for people at the pool bar, so again they ran out. (Small problem). One of the days it was cold and windy so people naturally used the spa, they ran out of towels, so again another wait for towels. Also not enough sun beds, plenty of room but little sun beds out. Our room key didn’t work on 2 different occasions so back to reception to sort. They said it was due to being near a phone, but we kept it in the bag each time away from phones. Pools are freezing, including swims ups! No one was in any of them. We were lucky and managed to get reservations in all the restaurants. Lovely food and staff again are lovely. Our last night, we believe they forgot about our mains as we waited over an hour between starter and main. A visit to the snack bar for a burger, we were told beef burger had finished, with an hour and half still of opening time. Overall small problems, would expect better. "

"Everything was excellent! The spa is very nice and the facilities are very good (sauna, steam room). The staff and therapists are very helpful!!!"

"Absolutely wonderful stay! It was my first solo holiday trip in years & I was feeling anxious about going alone. However, I needn't have worried, the staff always made me feel very welcomed & 'at home'. A special shout out to Lulu (Lucrezia) & Nicolas on the Animation team for their positivity & charm! Lulu ran morning stretching classes by the pool & afternoon gentle yoga by the beach. Having yoga on the programme was one of the reasons I opted for this hotel, along with the spa facilities, gym & indoor heated pool. I was given a room upgrade & the room was beautiful, overlooking the pool and sea, with a seated area to relax in with welcome water & fruit. The outdoor pools were very cold but I still braved them everyday & on the last day it was very refreshing from the heat. As a suggestion, it would be nice to have one heated outdoor pool. The indoor pool, jacuzzi & steam rooms were lovely to warm up in after too although could do with a little sprucing up! The staff at the pool bars & lifeguards were also very welcoming & helpful. Thank you to Dennis for finding my bracelets left by the pool & to Lukas & Marios for being lovely waiters :) The food was some of the best I have ever experienced in an all-inclusive buffet style. Plenty of choice & varied each day so as to not get bored. The views from the restaurant were stunning & the staff friendly & efficient. It was nice that they remembered me & that I liked to sit outside. I can't wait to come back! :) "

"Good "

"It was really great, the staff were amazing and the food was good! There was lots of variations for food and areas to eat! The pools were cold but lovely and the balcony on our room was great to relax!"

"Beautiful place, fantastic service!"

"We have just come back from a truly amazing experience from all the team at Casa Cook! Anyone thinking of booking, we couldn’t recommend it enough- book!! You will not be disappointed, the staff are so friendly and welcoming. The food was delicious, an amazing selection at breakfast and dinner. Wish we stayed longer to try more of the food available. Five star experience at dinner from all the staff. Stunning surroundings within the complex. We were lucky enough to be surprised with being upgraded to one of the best villas. Never experienced this before and wondered what the catch was, but no catch. We really appreciated this wonderful gesture! We are already planning on returning, when we were there, a few other people were returning guests, which speaks volumes. Thank you so much to everyone at Casa Cook for being a part of making our beautiful holiday memories x"

"Willdefinitely visit again"

"Best hotel i have been to excellent food rooms and waterpark 5a*****"