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예약 가능 여부 확인

엠버시 스위트 바이 힐튼 오스틴 센트럴 여행 후기

3.5 out of 5
엠버시 스위트 바이 힐튼 오스틴 센트럴
5901 N I 35, Austin, TX

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1491개 이용 후기 중 717개" "
평점 8 - 좋아요. 1491개 이용 후기 중 352개" "
평점 6 - 괜찮아요. 1491개 이용 후기 중 203개" "
평점 4 - 별로예요. 1491개 이용 후기 중 120개" "
평점 2 - 너무 별로예요. 1491개 이용 후기 중 99개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Sungjin

2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Guadalupe

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was hot in our room so they moved us to another room that was equally hot. The new room was dirty and disgusting, still have a dirty diaper and a rag full of makeup and hair. The toilet was so dirty. It was disgusting. I will never ever book with embassy again!
2024년 5월에 1박 숙박함

8/10 - 좋아요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convient shopping about 5 blocks away. Use caution around hotel parking.
2024년 5월에 1박 숙박함
답변 제공: PB 님, 2024년 5월 28일
Erika,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B.

4/10 - 별로예요

Elizabeth

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Air conditioning was leaking all over bathroom and it was noisy. The bed was not comfortable and overall the decor is very tired. One day they forgot to clean the room.
2024년 5월에 5박 숙박함
답변 제공: Ryan P 님, 2024년 5월 23일
Thank you for providing feedback from your stay with us. We will use this feedback to improve our guest experience.

10/10 - 훌륭해요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will be definitely going back to this location! I was Great and i really enjoyed my stay.
2024년 5월에 2박 숙박함
답변 제공: PB 님, 2024년 5월 20일
Dear VictoriaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Mario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Liked the happy hour.
2024년 5월에 1박 숙박함
답변 제공: PB 님, 2024년 5월 15일
Mario,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 - 좋아요

Tuyet

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Not enough towels for the number people reserved
2024년 5월에 2박 숙박함
답변 제공: PB 님, 2024년 5월 15일
Tuyet,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well located, clean and safe sureoundings.
2024년 5월에 1박 숙박함
답변 제공: PB 님, 2024년 5월 15일
Diane,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Tiofilo

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: PB 님, 2024년 5월 15일
Tiofilo,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 - 좋아요

Bala

가족 여행
Poor rundown rooms.
2024년 5월에 1박 숙박함
답변 제공: PB 님, 2024년 5월 15일
Bala,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Hereward

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Austin is not a city where I am particularly comfortable, but I have to visit a few times a year for business. That said, Embassy Suites was the best hotel experience I’ve had in Austin so far. Parking is a reasonable fee (for the area), and the hotel is comfortable with a nice atmosphere and better than expected breakfast. That part of town is a bit rough, but the hotel grounds were very well maintained, clean, and safe. The kids loved the indoor pool.
2024년 5월에 1박 숙박함
답변 제공: PB 님, 2024년 5월 10일
Hereward,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 - 괜찮아요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NO WI-FI, IT DOES NOT WORK, FOR last 2 YEARS. Everything else is good. WHY DON’T they Fix it?
2024년 5월에 3박 숙박함
답변 제공: PB 님, 2024년 5월 10일
Keith,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B

6/10 - 괜찮아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 5월 10일
Sarah,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B

2/10 - 너무 별로예요

Fernando

2024년 4월에 1박 숙박함
답변 제공: PB 님, 2024년 5월 28일
Fernando,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B.

10/10 - 훌륭해요

jorge 님, san antonio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Huge rooms
2024년 4월에 1박 숙박함
답변 제공: Ryan P 님, 2024년 4월 22일
We ae happy to hear that you enjoyed our huge rooms! We always aim to "Impress the guest". Thank you for staying with us.

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Broken glass all in parking lot look like multiple vehicles have been broken into at this location
2024년 4월에 2박 숙박함
답변 제공: PB 님, 2024년 4월 14일
Glenn,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Einfaches Check in, Hotel wirkt gepflegt, irgendwie frisch, obwohl schon 40 Jahre alt, schöne große Suite zum angemessenen Preis.
2024년 4월에 1박 숙박함
답변 제공: PB 님, 2024년 4월 9일
Dear MichaelThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were super helpful and friendly, hotel was clean and the kids loved the open style! Would stay again!
2024년 4월에 2박 숙박함
답변 제공: PB 님, 2024년 4월 9일
Dear ErinThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: PB 님, 2024년 4월 10일
MiguelThank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

2/10 - 너무 별로예요

Cristobal

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worn out, filthy, poorly maintained. $15 parking without other options. Terrible experience. Roadside motel quality for a 4 star hotel price.
2024년 4월에 1박 숙박함
답변 제공: PB 님, 2024년 4월 8일
Dear CristobalThank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy with part of the overall experience. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.Phillip B

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: PB 님, 2024년 4월 8일
Dear KarenThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Danny

2024년 3월에 1박 숙박함
답변 제공: Ryan P 님, 2024년 4월 22일
Thank you for giving us a 5 of 5 rating! We appreciate your business and look forward to seeing you again.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing I disliked was having to pay for parking
2024년 3월에 2박 숙박함
답변 제공: PB 님, 2024년 4월 1일
Maria,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 - 훌륭해요

Lisa

2024년 3월에 1박 숙박함
답변 제공: Ryan P 님, 2024년 4월 22일
Thank you for rating our hotel & we are glad you enjoyed it! We look forward to seeing you again.

10/10 - 훌륭해요

Howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jenny Liang 님, 2024년 3월 26일
Thank you for the 5 Star review! We look forward to seeing you again!

10/10 - 훌륭해요

Crissy 님, Sweeny

2024년 3월에 1박 숙박함
답변 제공: PB 님, 2024년 4월 14일
Crissy,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

8/10 - 좋아요

Fanny

아이를 동반한 가족 여행
We love staying here
2024년 3월에 1박 숙박함
답변 제공: PB 님, 2024년 3월 22일
Fanny,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love this hotel. Nice rooms and always great service.
2024년 3월에 2박 숙박함
답변 제공: PB 님, 2024년 3월 22일
James,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

2/10 - 너무 별로예요

Miguel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: PB 님, 2024년 3월 22일
Miguel,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B.

10/10 - 훌륭해요

Sherry 님, katy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: PB 님, 2024년 3월 13일
Dear :SherryThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 - 괜찮아요

Shaccara

2024년 3월에 1박 숙박함
답변 제공: PB 님, 2024년 4월 1일
Shaccara,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 - 훌륭해요

Bertha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay and the atmosphere was great.
2024년 3월에 2박 숙박함
답변 제공: PB 님, 2024년 3월 13일
Dear :BerthaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Brittany

2023년 12월에 2박 숙박함
답변 제공: PB 님, 2024년 3월 13일
Dear :BrittanyThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Gloriann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 3월 7일
Dear GloriannThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Roxane

2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 3월 22일
Roxane,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 - 훌륭해요

Belen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love to stay here!
2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 2월 28일
Dear Belen,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Kierre

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location. Great rooms.
2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 2월 28일
Dear Kierre,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 - 괜찮아요

Bharath

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 2월 28일
Dear Bharath,Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy with part of the overall experience. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.Phillip B

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is great - the property surrounding it was a little sketchy. I didn’t like that we had to pay for parking
2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 2월 28일
Dear Pamela,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 - 좋아요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay with excessive fees for parking
Hotel was fine. Parking was a rip off
2024년 2월에 2박 숙박함
답변 제공: PB 님, 2024년 2월 28일
Dear Philip,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Krystal

2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 2월 28일
Dear Krystal,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

JOSE MANUEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room
2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 2월 28일
Dear Jose,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: PB 님, 2024년 2월 28일
Dear James,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 - 좋아요

Madeleine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Austin Room
This hotel was overall great! The ambiance is very nice, has that nice outdoor feel but you’re still inside. Our room was overall good, however it had a slight wet feeling that wouldn’t go away. We also were using the pull out couch and needed extra pillows, and the hotel was not able to accommodate that request. I made it work with the pillows on the couch, but it wasn’t very comfy. Overall, we had a great stay. Worth the price we paid.
2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 2월 28일
Dear Madeleine,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 - 괜찮아요

Linda

가족 여행
별로예요: 숙박 시설 상태 및 시설
Property needs alot of upgrades.
2023년 12월에 1박 숙박함
답변 제공: PB 님, 2024년 2월 28일
Dear Linda,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 - 좋아요

Tasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: PB 님, 2024년 2월 28일
Dear TashaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Sabyasachi

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property.
2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 2월 19일
Dear SabyasachiThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Gyan Shankar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were nice and huge. The washroom was a bit small but overall a nice property. The complimentary breakfast had many options and pretty amazing. I loved my stay at the hotel and would surely visit again.
2024년 2월에 2박 숙박함
답변 제공: PB 님, 2024년 2월 19일
Dear GyanThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 - 좋아요

Jenny

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of space
2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 2월 19일
Dear JennyThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 - 훌륭해요

Stephanie 님, Cibolo

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bathroom toilet ran all night. Water pressure was low. Bed super uncomfortable
2024년 2월에 1박 숙박함
답변 제공: PB 님, 2024년 2월 19일
Dear StephanieThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B