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"The staff was courteous on check in and the pub. The bed was very uncomfortable and the electric shower alternated between very hot and cold. I saw blaxk mold on the corner of the bathroom. I would not recommend."

"Parking is plentiful and safe, the staff are helpful, pleasant and professional. Room was clean modern and comfortable. Not a lot around such as shops but beautiful scenery. The hotel has a great bar and restaurant . "

"Pets yes, shops near by"

"Room was clean and location was good, close to the pier and the City centre. Staff were very nice. The place was cheap so condition reflected that. Only issue for us was the lack of soundproofing between rooms. They allow pets and there was a very active dog next door!"

"Our room had a side view of the promenade/beach which we knew before we stayed, next time we will book earlier to obtain a room with a sea view, the room was spotless-thank you to the lady who looked after it. The staff were extremely pleasant and helpful. We had no cpmplaints whatsoever."

"Lovely hotel with friendly helpful staff. The accommodation is good, clean and spacious. We used the leisure facilities with large pool, a good clean sauna, steam room and jacuzzi. The food in the restaurant was excellent and good value. 10 minute walk into the centre of Betws-Y-Coed."

"Booking in was very easy you book in yourself it very easy to do also could have gone to reception if needed. Approached by a very friendly member of staff if we needed help, informed of breakfast times and when the bar was open till. Rooms were lovely and clean. Special touch of a bag of 2p’s to go and spend at the arcades to relive our child hood memories very lovely touch. Definitely recommend this hotel and will return. "

"Beautiful hotel situated in a perfect location. Room was clean and facilites were good. Only issue was that we could not park and needed to charge to travel the next day and that was disappointing. "

"Beautiful location to stay in, nice fresh breakfast, cosy room size, poor housekeeping service "