Find hotels near Basin Shoppes, New Castle from ₩103,202

"Clean Room"

"Everything was good but the smell f cigarette in the room which was supposed to be a non smoke room."

"The room was absolutely disgusting, no tv remote, phone was broken, when i asked Receptionist fir a tv remote she was to busy on her phone to even notice me then i asked the house cleaners if they had a tv remote no one spoke English? Then one guy that cleans yells at me what room are you in so i said it's ok it didn't matter so he yells again and i replied its fine i dont want a tv remote as i didn't like his attitude and as i stroed into the elevator he says fuch of then? Really thats how they treat there guests, so i packed my bags and lrft the hotel and had to find another one, so absolutely will never stay in that place again."

"Everything was good except hot water did not work on the bathroom sink "

"Friendly staff, clean room comfortable beds and pillows. "

"Tamiaka was wonderful at the front desk. Room was clean"

"Stayed for the weekend, not bad but not great. It’s an old hotel that was updated but only so much you can do. Nothing majorly wrong but our room was more like death by a thousand paper cuts. Huge gap at the bottom of the door, toilet wouldn’t stop running thermostat stuck so room was blazing hot all weekend, 3rd floor ice machine had mold in it. Upside is that there is a fantastic little diner next door that serves an amazing breakfast, which definitely beat the 1/5 continental brrakfsst served at the hotel. Staff was nice enough but seemed bothered to be there and generally uninterested in their job. Probably poor management creating a bad work environment, if the condition of the hotel was any indication. "

"Very clean room"

"Had mice and heat didnt Work ."