2/10 Terrible
Veronica
Traveled with family
Jun 21, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked into the hotel at approximately 11:30 pm. My room smelled bad. I was going to pop ramen on the microwave for my kids and go back to my car for some ozium. I went to throw the plastic away and discovered that the trash can was full. It had food (aisian noodles) and dirty (poopy) dispers in it. I went downstairs (there was no phone) and asked if there was anyone who could change the garbage because of the problem above. I was told to just put it in the hallway, and she would get it. I said, "Can I get a garbage bag because I need a garbage." She gave me a bag. I said, "Did anyone even clean the room today." She said, "Probably, if the rest of the room was clean. Was the bed made?" I replied that just cause the bed is made doesn't mean the sheets were clean. She responded that if I was unhappy, that I could check out. The sheets had what I hope were set in stains. I have been going to this broken hotel since before 2016. But I will never stay here again.
Veronica
Stayed 2 nights in Jun 2024