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"What a charming hotel! All the staff were welcoming, kind, and very accommodating. As a VIP member I received a chilled bottle of white wine and some delicious popcorn! The room was spacious enough to hold 5 luggage bags!! I was traveling for between two work conferences. I traveled with my sister and we had two queen beds. The queen beds were so comfortable, it made some mornings difficult to get out of bed and head to our work conference! I never made it to breakfast but did have a cup of coffee one morning and it was good. The restaurant downstairs looked charming. The hotel is about a 5 min uber drive to the convention center. Traffic is bad in the mid-afternoon. Otherwise uber everywhere. The Hotel is located around a safe area however 2-3 blocks wandering you could end up in uncomfortable territory. The front desk staff is amazing at helping out with directions, recommendations, and are even kind enough to bring your door dash/UberEATS to your room. The cleaning staff are prompt and meticulous. Overall, this charming hotel was a great stay. I would Definity recommend this hotel to anyone (family, couples, or singles). I will definitely be staying here my next visit! "

"Excellent location, walking distance to the warf. Fire pits out front and by the pool for great seating areas. Said it was heated, but not enough to swim on a cold day. Spa would be nice."

"With the exception of the shuttle ending at 11pm and missing it due to a flight delay it was fine. Other local hotels have shuttles operating after this, Bay Landing why dont you?"

"Tv didn't work Wifi required me to drop my PCs firewall Curtain rod fell off Hangar hook came off Surprising but still my favorite value hotel in NY and SF"

"Extremely poor maintain property needs to be demolished Don’t waste your time and money and stay somewhere else!!"

"Can't wait to comeback!"

"No iron only steamer and no outlet beside the closet"

"The Handlery has maintained some of the original character of the hotel while updating for modern convenience. The staff are polite, helpful, and very accommodating. The rooms are comfortable and quiet, and the convenience and proximity to downtown and restaurants makes it very walkable inconvenient. Half a block to the trolley on Powell Street. Half a block to Union Square station. We would definitely stay here again for both business and pleasure."

"Everything was great except the A/C was not working and the room got extremely warm at night, making it uncomfortable "