Front of property - evening/night

Reviews of Thon Hotel Rosenkrantz

4 out of 5
Thon Hotel Rosenkrantz
Rosenkrantzgaten 7, Bergen

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1009 reviews" "
Rating 8 - Good. 235 out of 1009 reviews" "
Rating 6 - Okay. 41 out of 1009 reviews" "
Rating 4 - Poor. 12 out of 1009 reviews" "
Rating 2 - Terrible. 5 out of 1009 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Amenities
Location, location location plus a yummy breakfast!
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast buffet! And so close to everything!
Stayed 4 nights in May 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Kirk

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice complimentary breakfast
Stayed 2 nights in May 2024
Response from Thon Hotel Rosenkrantz on May 23, 2024
Dear Kirk, thank you for your wonderful review. Welcome back!

10/10 Excellent

LANCE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location friendly staff
Stayed 1 night in May 2024
Response from Thon Hotel Rosenkrantz on May 23, 2024
Dear Lance, thank you for your wonderful review. Welcome back!

8/10 Good

Kristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It faces a parking lot. Good service. Excellent breakfast
Stayed 4 nights in May 2024
Response from Thon Hotel Rosenkrantz on May 23, 2024
Dear Kristal, thank you for your wonderful review. Welcome back!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Thon Hotel Rosenkrantz on May 23, 2024
Dear Kimberly, thank you for your wonderful review. Welcome back!

10/10 Excellent

louise, staten island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing! Plenty of options.
Stayed 3 nights in May 2024
Response from Thon Hotel Rosenkrantz on May 23, 2024
Dear Louise, thank you for your wonderful review. Welcome back!

6/10 Okay

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Huge nightlife outside our window during weekend. Difficult to sleep. Room was very small. Otherwise hotel was okay. Breakfast very good and diverse-something for everyone.
Stayed 2 nights in May 2024
Response from Thon Hotel Rosenkrantz on May 6, 2024
Dear Barbara,Thank you for your feedback. We're glad you liked our breakfast. We're sorry about the noise and the small room. Next time, let us know if you prefer a quieter room. We have larger rooms too, like our Superior or Business Rooms, which might be more comfortable for you.We hope to see you again and provide a better experience.

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable. We needed to be careful entering and exiting bathroom as there was a small step down.
Stayed 1 night in May 2024
Response from Thon Hotel Rosenkrantz on May 6, 2024
Dear Amy, thank you for your review. Looking forward welcoming you back!

10/10 Excellent

Inna, Granada Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, one block away from the harbour. Comfortable beds and amazing breakfast 😁
Stayed 3 nights in Apr 2024
Response from Thon Hotel Rosenkrantz on Apr 27, 2024
Thank you for your fantastic review and for highlighting our ideal location close to Bergen's port. We are delighted to hear that you enjoyed our breakfast and found the beds comfortable. It's our pleasure to provide a perfect base for exploring the city. We look forward to your next visit!

10/10 Excellent

Chris

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay for two nights in April, 2024. Breakfast was the best in Norway.
Stayed 2 nights in Apr 2024
Response from Thon Hotel Rosenkrantz on Apr 27, 2024
Thank you for choosing to stay with us at Thon Hotel Rosenkrantz Bergen and for taking the time to leave such a wonderful review. We're thrilled to hear that you enjoyed your stay, especially our breakfast, which you've kindly described as the best in Norway! Your feedback is greatly appreciated, and it motivates us to keep up the high standards. We hope to welcome you back again soon for another pleasant experience.

6/10 Okay

Joyce

Stayed 1 night in Apr 2024
Response from Thon Hotel Rosenkrantz on Apr 27, 2024
Thank you for choosing to stay with us at Thon Hotel Rosenkrantz Bergen and for taking the time to leave top score review. We hope to welcome you back again soon for another pleasant experience.

10/10 Excellent

Maurine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts that are included in your fees here at this hotel is simply the best buffet I have ever had !! Such a variety, to meet so many dietary needs. Thank you so much for having this available!!
Stayed 3 nights in Apr 2024
Response from Thon Hotel Rosenkrantz on Apr 23, 2024
Dear Maruine, thank you for your excellent review. Looking forward welcoming you back!

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the breakfast, which is included, is out of this world. So many options and so delicious!!
Stayed 2 nights in Apr 2024
Response from Thon Hotel Rosenkrantz on Apr 20, 2024
Dear Brett, Thank you for your feedback. We're delighted to hear you enjoyed the excellent breakfast. We hope to welcome you back soon.

10/10 Excellent

Cecilia

Traveled with partner
Liked: Amenities
Excellent lodgings and breakfast.
Stayed 1 night in Apr 2024
Response from Thon Hotel Rosenkrantz on Apr 20, 2024
Dear Cecilia, Thank you for your feedback. We're delighted to hear you enjoyed the excellent breakfast. We hope to welcome you back soon.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent breakfast was included with the room. Also, a light evening meal provided convenience and value.
Stayed 2 nights in Apr 2024
Response from Thon Hotel Rosenkrantz on Apr 8, 2024
Thank you for your feedback. Welcome back! :)

8/10 Good

Anne, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located one block back from the old harbour. Good size corner room with seating. Excellent breakfast.
Stayed 2 nights in Mar 2024
Response from Thon Hotel Rosenkrantz on Apr 8, 2024
Thank you for your feedback. Welcome back! :)

10/10 Excellent

Grettel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel is not a luxury property, you will find what’s needed. It is clean, offers a very good breakfast with a very good selection of fruits, vegetables, meats, etc. The hotel also offers a light dinner which we did not expect. We received more than what we expected. Very satisfied with our selection. The only con is that since we were not able to get the room early, we had to leave our luggage downstairs on our own risk. They do not have a concierge to help you with this kind of needs like other hotels do.
Stayed 3 nights in Apr 2024
Response from Thon Hotel Rosenkrantz on Apr 8, 2024
Thank you for your feedback. Welcome back! :)

8/10 Good

Amy May Wah, North Andover

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It would have been a five star review if the front desk Hotel Agent Erik was more empathetic about my uncle and aunt's lost luggage. We were about to get on a cruise and asking to help calling the airline to check since language could be a potential barrier and wanted to know if he could help. He told us that he is not in the concierge service so we can call on our hotel room phone which would be fine if he wasn't that rude. However I do have to say he was the only problem. The rest of the staff (sorry ladies, I can't remember all your names but they were so helpful and empathetic about the lost luggage issue.) I
Stayed 2 nights in Mar 2024
Response from Thon Hotel Rosenkrantz on Apr 8, 2024
Thank you for your feedback. Welcome back! :)

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spacious and clean. Great location as well!
Stayed 1 night in Mar 2024
Response from Thon Hotel Rosenkrantz on Apr 3, 2024
Thank you for your kind words! We're thrilled you enjoyed the spacious room and our prime location.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Thon Hotel Rosenkrantz on Apr 3, 2024
Thank you for your feedback! We're glad you enjoyed your stay.

4/10 Poor

dawn

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast good. Beer in bar (just the reception) choose sparse and also limited - one bottle of each option. Blind in bathroom broken and attitude of staff poor
Stayed 4 nights in Mar 2024
Response from Thon Hotel Rosenkrantz on Mar 26, 2024
Thank you for your feedback. We're glad to hear you enjoyed the breakfast. Regarding the beer selection, we experienced supply issues but are pleased to inform you that we now offer 3 different beers on tap and 4 in bottles. We apologize for any inconvenience with the bathroom blind and our staff's service; we're addressing these concerns to improve our guest experience.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Thon Hotel Rosenkrantz on Mar 25, 2024
Thank you for your feedback. We're glad to hear you enjoyed the stay. Welcome back!

8/10 Good

Expedito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, however the rooms are small and not any space to put your clothes
Stayed 3 nights in Mar 2024
Response from Thon Hotel Rosenkrantz on Mar 22, 2024
[16:44] Adrian Veland TollåliThank you for your feedback. We're glad to hear you enjoyed the property. We apologize for the room size and the limited space for clothing. We're continually looking for ways to improve our guest experience and will take your comments into consideration. Thank you for choosing to stay with us.

10/10 Excellent

Sue

Stayed 2 nights in Mar 2024
Response from Thon Hotel Rosenkrantz on Apr 3, 2024
Thank you for your feedback! We're glad you enjoyed your stay.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2024
Response from Thon Hotel Rosenkrantz on Mar 12, 2024
Thank you for your review. Welcome back!

10/10 Excellent

Peter Ferenc

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had an amazing time
Stayed 3 nights in Feb 2024
Response from Thon Hotel Rosenkrantz on Mar 4, 2024
Thank you for your glowing review! We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, amazing breakfast. Very friendly and clean. Noise outside does travel through rooms that face the street so it can be quite loud in the room depending where you are staying. There is a bar near the hotel and it closes around 2am so you can hear people talking and yelling! But overall, we loved the place!
Stayed 7 nights in Feb 2024
Response from Thon Hotel Rosenkrantz on Feb 29, 2024
Thank you for your glowing review! We're thrilled that you found our property fantastic with an amazing breakfast and appreciated our friendly and clean environment. We apologize for any inconvenience caused by noise from the street. Despite this, we're delighted that you loved your overall experience with us. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent as was the breakfast
Stayed 1 night in Feb 2024
Response from Thon Hotel Rosenkrantz on Feb 29, 2024
Thank you for sharing your positive experience! We're glad to hear that you enjoyed our excellent location. It's fantastic to know that you also enjoyed our fabulous breakfast. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Carol

Stayed 1 night in Feb 2024
Response from Thon Hotel Rosenkrantz on Feb 29, 2024
Thank you for sharing your positive experience! We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean. Breakfast fabulous l!
Stayed 1 night in Feb 2024
Response from Thon Hotel Rosenkrantz on Feb 29, 2024
Thank you for sharing your positive experience! We're glad to hear that you enjoyed our excellent location and found our hotel very clean. It's fantastic to know that you also enjoyed our fabulous breakfast. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Alexander

Stayed 2 nights in Feb 2024
Response from Thon Hotel Rosenkrantz on Feb 29, 2024
Thank you very much for your wonderful feedback. We hope to welcome you back on another occasion!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this as a family with two small children and it was perfect for us! Walking distance to everything we wanted, amazing restaurants nearby, and tons of shopping in the area!
Stayed 3 nights in Feb 2024
Response from Thon Hotel Rosenkrantz on Feb 29, 2024
Thank you very much for your wonderful feedback! We're delighted to hear that our hotel was perfect for you and your family, and that you enjoyed the convenient location close to attractions, restaurants, and shopping. We hope to welcome you back on another occasion!

10/10 Excellent

Eileen

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Thon Hotel Rosenkrantz on Feb 29, 2024
Thank you very much for your wonderful feedback. We hope to welcome you back on another occasion!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for central Bergen - easy to explore on foot. Comfortable room with all the traveller needed. Friendly and helpful hotel staff.
Stayed 1 night in Feb 2024
Response from Thon Hotel Rosenkrantz on Feb 29, 2024
Thank you for sharing your positive experience! We're pleased to hear that our hotel's central location made it convenient for you to explore Bergen on foot. It's great to know that you found your room comfortable and well-equipped for your travels. We're also happy that our staff could contribute to making your stay enjoyable with their friendly and helpful service. We hope to welcome you back on your next visit to Bergen!

10/10 Excellent

maren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fantastic stay at the Rosenkrantz hotel. The staff was not just accommodating but so welcoming and friendly. And that breakfast! Better than any other hotel breakfast I've encountered! Will definitely be recommending this hotel to anyone traveling to Bergen!
Stayed 2 nights in Feb 2024
Response from Thon Hotel Rosenkrantz on Feb 19, 2024
Thank you for your glowing review! We're delighted to hear that you had a fantastic stay with us and enjoyed our welcoming staff and delicious breakfast. We look forward to welcoming you back and appreciate your recommendation.

10/10 Excellent

Lech

Stayed 1 night in Feb 2024
Response from Thon Hotel Rosenkrantz on Feb 12, 2024
Thank you for your positive review! We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Lech

Stayed 1 night in Jan 2024
Response from Thon Hotel Rosenkrantz on Feb 1, 2024
Thank you for the great review! We hope to see you again in the future. If you have any more feedback, please feel free to share. Thanks for choosing us!

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent hotel, located in the centre and easy walking distance from attractions
Stayed 4 nights in Jan 2024
Response from Thon Hotel Rosenkrantz on Feb 1, 2024
Thank you for your wonderful review! We are delighted to hear that you had an excellent experience during your stay at our hotel. Our central location does make it convenient for guests to explore the nearby attractions on foot. We truly appreciate your positive feedback, and we hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel!

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2024
Response from Thon Hotel Rosenkrantz on Feb 1, 2024
Thank you for the great review! We hope to see you again in the future. If you have any more feedback, please feel free to share. Thanks for choosing us!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Thon Hotel Rosenkrantz on Feb 1, 2024
Thank you for the great review! We hope to see you again in the future. If you have any more feedback, please feel free to share. Thanks for choosing us!

6/10 Okay

Mr Raymond

Stayed 3 nights in Jan 2024
Response from Thon Hotel Rosenkrantz on Feb 1, 2024
Thank you for the great review! We hope to see you again in the future. If you have any more feedback, please feel free to share. Thanks for choosing us!

10/10 Excellent

Sally

Stayed 1 night in Jan 2024
Response from Thon Hotel Rosenkrantz on Feb 1, 2024
Thank you for the great review! We hope to see you again in the future. If you have any more feedback, please feel free to share. Thanks for choosing us!

8/10 Good

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Good value. Friendly staff. Clean and welcoming
Stayed 1 night in Jan 2024
Response from Thon Hotel Rosenkrantz on Feb 1, 2024
Thank you, Gail, for sharing your feedback with us! We're delighted to hear that you enjoyed our excellent breakfast, found our hotel to be a good value, and experienced the friendliness of our staff. It's great to know that you found our premises clean and welcoming. We appreciate your review and hope to have the pleasure of serving you again in the future. If you have any more comments or suggestions, please don't hesitate to let us know.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Thon Hotel Rosenkrantz on Feb 1, 2024
Thank you for the great review! We hope to see you again in the future. If you have any more feedback, please feel free to share. Thanks for choosing us!

10/10 Excellent

Ellen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location
Stayed 4 nights in Jan 2024
Response from Adrian on Jan 16, 2024
Thank you, Ellen, for your 5-star review! We're thrilled to hear that you found our hotel to be in a great location. We hope you had a fantastic stay, and we look forward to hosting you again in the future.

10/10 Excellent

Russell, Kedron

Stayed 2 nights in Dec 2023
Response from Adrian on Jan 16, 2024
Thank you, Russell, for your 5-star rating! We appreciate your positive feedback, and we hope you had an excellent experience during your stay. If you have any specific comments or if there's anything else you'd like to share, please feel free to let us know. We value your input and look forward to welcoming you back in the future.

8/10 Good

Alison

Liked: Cleanliness, property conditions & facilities
The location was fantastic - we walked everywhere. The bed was comfortable. It was unique that they had dinner included.
Stayed 1 night in Dec 2023
Response from Adrian on Dec 28, 2023
Thank you for your review! We're thrilled you enjoyed our fantastic location and comfortable bed. We're delighted you found our dinner inclusion unique. We hope to welcome you back soon for another great stay!

6/10 Okay

Kitiwan, Stamford

Traveled with family
Stayed 3 nights in Dec 2023
Response from Adrian on Dec 25, 2023
Thank you for staying with us. We are pleased to see that you enjoyed your stay and hope to see you again in the future. Your feedback is highly appreciated.