리셉션

퀄리티 인 펠럼 I-65 엑시트 246 여행 후기

2.5 out of 5
퀄리티 인 펠럼 I-65 엑시트 246
110 Cahaba Valley Pkwy, Pelham, AL

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 487개 이용 후기 중 144개" "
평점 8 - 좋아요. 487개 이용 후기 중 166개" "
평점 6 - 괜찮아요. 487개 이용 후기 중 76개" "
평점 4 - 별로예요. 487개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 487개 이용 후기 중 41개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Kurtis 님, slocomb

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I stayed for two nights. The price was great and an easy commute to and from UAB medical
2024년 5월에 2박 숙박함
답변 제공: Quality Inn 님, 2024년 5월 24일
Thank you for your stay

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Nice
2024년 4월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 5월 19일
Thank you for your stay.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good
2024년 5월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 5월 14일
Thank you for your stay

10/10 - 훌륭해요

Aichel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bueno y limpio
2024년 5월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 5월 11일
Gracias por tu estancia.

6/10 - 괜찮아요

Jerry

Nothing
2024년 5월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 5월 11일
Thank You for your stay

2/10 - 너무 별로예요

jazmin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The website said we were old enough for the hotel( I’m 19) and once we got there they made us pay first just to tell us we were not old enough and they were not going to even give us our money back unless we said something
2024년 5월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 5월 7일
We are committed to providing each and every customer with a positive experience, However, it does seem that we failed to meet your expectations. We apologize for this issue, But I require check-in age is 21 years old.

2/10 - 너무 별로예요

Dikshya

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room smelled like ashtray and it was one of the nonsmoking rooms. And if it didn’t smelled like cigarettes it smelled like somebody’s armpit as soon as you open the door. We left as soon as we open the room door.
2024년 5월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 5월 6일
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

2/10 - 너무 별로예요

Courtney

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t even check in because when me and my friend got there they said we couldn’t check in because we weren’t 21. My mom booked the hotel for me and I had the conformation email and everything but they still wouldn’t let us get our room. My mom even told them when she booked the room that I was under 21 and they said that it was fine over the phone but obviously when me and my friend got there it wasn't.
2024년 5월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 5월 6일
We apologize for the inconvenience but to check-in the guest has to be 21 years old. For our and the guest safety.

10/10 - 훌륭해요

Franklin

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Quality Inn 님, 2024년 5월 2일
Thank you for your stay.

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Quality Inn 님, 2024년 5월 1일
Thank you for your stay.

10/10 - 훌륭해요

michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and accessible to restaurant
2024년 4월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 4월 24일
Thank you for your stay.

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel and good service
2024년 4월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 4월 23일
Thank you for your stay.

6/10 - 괜찮아요

Amanda

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Breakfast was limited. Our room was supposed to have a pull out couch and had a small chair.
2024년 3월에 1박 숙박함
답변 제공: Quity Inn 님, 2024년 4월 16일
Thank you for your stay.

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room, comfortable bed, good hot breakfast, 15 minutes to downtown Birmingham.
2024년 4월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 4월 14일
Thank you for your stay.

6/10 - 괜찮아요

Deb

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Definitely outdated
2024년 4월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 4월 12일
Thank you for your stay

10/10 - 훌륭해요

Nujabeth

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Quality Inn 님, 2024년 4월 12일
Thank you for your stay.

8/10 - 좋아요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 4월 10일
Thank you for your stay

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 4월 3일
Thank you for your stay.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff very courteous
2024년 3월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 4월 2일
Thank you for taking the time out to do a review.

8/10 - 좋아요

Dontaine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No real complaints other than the size of the tv in the room
2024년 3월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 4월 1일
Thank you for your stay and review.

8/10 - 좋아요

Melinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean and had good water pressure in the shower. Didn’t like the noise from the interstate. Rooms on the back side of the hotel were quieter rooms.
2024년 3월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 3월 25일
Thank you for sharing a review of your recent experience.

2/10 - 너무 별로예요

Troy

가족 여행
별로예요: 숙박 시설 상태 및 시설
Room was disgusting! Bothe beds sheets had stains all over them. There were dried boogers stuck to the wall! Bathroom faucet was about to fall off. Floors are filthy, which left white socks black. Holes in walls that had been poorly patched. Smashed bugs on ceiling. Won't be back! Went to my daughter’s room 2 doors down and she had similar complaints. Found a ladies long fingernails laying by bed! Just a bad experience.
2024년 3월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 3월 25일
We’re so sorry to hear that your experience did not meet our standards. We value our guest feedback and work hard to ensure that similar issues do not occur in the future.

2/10 - 너무 별로예요

Daniel

출장 여행
Room smell smoking all the time, they don’t have true NO SMOKING Rooms.
2024년 3월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 3월 25일
We’re so sorry to hear that your experience did not meet our standards. We value our guest feedback and work hard to ensure that similar issues do not occur in the future.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 2월에 4박 숙박함
답변 제공: Quality Inn 님, 2024년 3월 18일
Thank you for taking the time out of your day to do a review.

6/10 - 괜찮아요

Stacy

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 3월 12일
Thank you for your review.

4/10 - 별로예요

Kelley

단체 여행
별로예요: 청결 상태, 편의 시설/서비스
The entire reason I selected this facility was location and that it had adjoining rooms at a reasonable price. When I arrived you could not open the adjoining rooms, the door is broken and locked shut. The property manager was notified and he even tried to fix it but was unable.
2024년 3월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 3월 4일
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

10/10 - 훌륭해요

Jacob

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay. Cheap price. Friendly staff. Great free breakfast.
2024년 2월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 3월 4일
Thank you for your review.

8/10 - 좋아요

Juana

2024년 2월에 3박 숙박함
답변 제공: Quality Inn 님, 2024년 3월 25일
Thank you for sharing a review of your recent experience.

10/10 - 훌륭해요

Harvey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy to get to.
2024년 2월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 29일
Thank you for your review..

2/10 - 너무 별로예요

Eric

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad experience.
We get there in the evening and checked in. The room they give us is a complete mess, no one cleaned it up. Beds were not made trash in the corner empty. The front desk guy was polite, said that he apologizes but it was marked as clean in the system. He told us there were no more nonsmoking rooms so we were stuck with a smoking room. It took another 10mins for him to change rooms on the computer, he said it won’t let him change it. However, he finally figured it out and we were able to check in. Our new room had hair in the shower, a microwave where the door looks like it melted and very squeaky beds were anytime you moved they make a loud noise. Also after the first night our key didn’t work so I had to go down to get a new key. That front desk person was not necessarily rude but also not friendly either. Which wouldn’t normally bother me but since everything else was going on it annoyed me. The staff were nice enough but also very creepy. We were there for two nights. Both Saturday and Sunday morning we had staff very creepily stare in our room through the window. Like hands around their face so they can see in better and stare through for a good few seconds. My spouse was changing one of those time so we not happy. I get maybe they were checking to see if we left yet but that is what their POS system is for.
2024년 2월에 2박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 26일
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

8/10 - 좋아요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything as noted
2024년 2월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 26일
Thank you for your review.

6/10 - 괜찮아요

Cindy

좋아요: 직원 및 서비스
I liked the breakfast and staff. Good hotel.
2024년 2월에 2박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 23일
Thank you for taking a moment to share your experience at Quality Inn. We’re proud to deliver great value to our guest, so we’re delighted that you found our hotel to be a nice stay. We hope you’ll visit us again soon.

10/10 - 훌륭해요

Millie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 26일
Thank you for your stay and review..

6/10 - 괜찮아요

daniel

좋아요: 청결 상태, 직원 및 서비스
Other than a very worn out office chair, the room was just fine. $100 a night to crash next to the Interstate.
2024년 2월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 19일
We’re so sorry to hear about your unfortunate experience with our computer chair We have shared your feedback with our team in order to improve in these areas.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 19일
Thank you for taking a moment to share your experience at Quality Inn. We’re proud to deliver great value to our guests so we’re delighted that you found our hotel to be well priced. We hope you’ll visit us again soon.

4/10 - 별로예요

Denis

별로예요: 청결 상태, 직원 및 서비스
Good morning, our stay at this hotel was not what we wanted. When we arrived we found that the room reserved for us was on the second floor. As my wife has a knee injury we asked for a room on the first floor. This was refused to us on the pretext that the room had been reserved by Expedia and that the hotel's reservation system did not allow it. The clerk at the front desk was stubborn and did not want to accommodate our request. We wasted half an hour discussing the situation and the clerk remained closed at our request. It wasn't pleasant.
2024년 2월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 14일
We’re so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas.

6/10 - 괜찮아요

Jackie D

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We chose the Quality Inn because of the low cost compared to other hotels in the area, also the free breakfast. For the price, it was clean enough, nice enough, quiet enough, friendly staff. Our only complaint was that our smoke free room reeked of smoke. We were too tired upon arrival to ask for a different room so we just tolerated it, since we were only staying 1 night. The room definitely needed freshening. Other than that it was fine for the price.
2024년 2월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 14일
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

6/10 - 괜찮아요

Rachel

연인과의 여행
It was a convenient area
2024년 2월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 12일
Thank you for sharing a review of your recent experience.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 6일
Thank you for sharing a review of your recent experience.

10/10 - 훌륭해요

Jamie

연인과의 여행
별로예요: 직원 및 서비스
The door does not deadbolt or lock, hole in tub and not sure what’s in the shower. The tv does not work either. Too tired to call and complain. Hopefully we get a rested night even with the issues. Paid way too much for this room. Very disappointed because staff were incredible at check in and lobby immaculate!
2024년 1월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 1일
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that. you were disappointed with the value of our Deadbolt, and tub. We aim to provide all of our guest with a high-quality experience, and we hope to see you again in the near future.

6/10 - 괜찮아요

Denise

2024년 1월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 3월 20일
Thank you taking the time out to do a review.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 1일
Thank you for the great review.

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
QIR
That theres a quality inn that Quality Inn
2024년 1월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 1월 26일
Thank you for taking a moment to share your experience at Quality Inn. We are so pleased to hear you found your stay to your liking. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Samnang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Quality Inn 님, 2024년 1월 17일
Thank you for choosing us for Quality Inn. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to in the near future.

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was comfortable,as clean as could be but some imperfections due to older and not maintained as well as could be
2024년 1월에 3박 숙박함
답변 제공: Quality Inn 님, 2024년 1월 10일
Thank you for choosing our hotel, and for taking the time to write a review.

4/10 - 별로예요

Terri-Ann

가족 여행
별로예요: 숙박 시설 상태 및 시설
The flooring was coming up and my sister yrippped twice on the floor in room 108
2024년 1월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 1월 10일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.

8/10 - 좋아요

Tamara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The breakfast food was great. I appreciated the eggs and sausage and biscuits and gravy, for a hearty breakfast. Room was comfortable and quiet.
2023년 12월에 2박 숙박함
답변 제공: Quality Inn 님, 2024년 1월 10일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Quality Inn

2/10 - 너무 별로예요

Daryl

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Floors were coming up had to keep shoes on . Had people above us fighting and yelling banging on door's for 2 hours around 10 pm until midnight. Beds comfortable. Couldn't park in front of our room. No luggage rack for luggage, had to hand carry our luggage to room.
2023년 12월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 1월 4일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement.

2/10 - 너무 별로예요

mr francis traverse or mrs rose c traverse

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2023년 12월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 1월 4일
Thank you for sharing your rating of our hotel.

10/10 - 훌륭해요

janet

2023년 12월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 1월 26일
Thank you for sharing a review of your recent experience.