Penns Hall Hotel

Property class: 3.5

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Take advantage of a garden, a hair salon, and dry cleaning/laundry services at Penns Hall Hotel. Indulge in some rest and relaxation at No Treatments available, the onsite spa. The on-site British cuisine restaurant, Club Room Restaurant, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Sutton Coldfield, Penns Hall Hotel is in the suburbs and on a lake. The Mailbox and Bullring & Grand Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or National Exhibition Centre. Spend some time exploring the area's activities, including golfing. Visit our Sutton Coldfield travel guide
Map
Penns Lane Walmley, Sutton Coldfield, England, B76 1LH

What's nearby

  • A spherical building with a reflective surface, surrounded by a modern urban environment.
    Bullring & Grand Central
    16 min drive - 11.1 km
  • New Hall Valley Country Park
    12 min walk - 1.0 km
  • Pype Hayes Park Golf Course
    15 min walk - 1.3 km
  • Plantsbrook Community Nature Park
    5 min drive - 3.7 km
  • Utilita Arena Birmingham
    18 min drive - 12.4 km

Getting around

  • Sutton Coldfield Chester Road Station
    3 min drive
  • Bull Street Station
    12 min drive
  • Birmingham Airport (BHX)
    30 min drive

Restaurants

  • Atlantis Fish & Chips
    3 min drive
  • The Tyburn House
    5 min drive
  • The Drome
    5 min drive
  • KFC
    5 min drive
  • Georgian Table
    4 min drive

About this property

Penns Hall Hotel

  • Hotel by the lake
  • You can look forward to a garden, a hair salon, and dry cleaning/laundry services at Penns Hall Hotel. Indulge in some rest and relaxation at No Treatments available, the onsite spa. The on-site British cuisine restaurant, Club Room Restaurant, offers breakfast, lunch, dinner, and light fare. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and an outdoor pool
    • Free self parking
    • English breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
    • Express check-out, a TV in the lobby, and tour/ticket assistance
  • Room features
  • All 170 rooms include comforts such as 24-hour room service, in addition to amenities like free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with tubs or showers and hair dryers
    • A personal chef, daily housekeeping, and desks

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Frequently asked questions

Does Penns Hall Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. The pool is closed on Christmas Day.

Is Penns Hall Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Penns Hall Hotel?

Check-in start time: 3 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Penns Hall Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Penns Hall Hotel located?

Situated near the airport, this spa hotel is within 3 mi (5 km) of Castle Vale Central Park, Sutton Park, and Castle Bromwich Hall Gardens. StarCity and Aston Hall are also within 6 mi (10 km). Sutton Coldfield Chester Road Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Penns Hall Hotel Reviews

6.4

6.8

Cleanliness

7.8

Location

7.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 87 out of 592 reviews
Rating 8 - Good. 167 out of 592 reviews
Rating 6 - Okay. 164 out of 592 reviews
Rating 4 - Poor. 96 out of 592 reviews
Rating 2 - Terrible. 78 out of 592 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
Overall it was an enjoyable experience. however the view from the room window itself was terrible bins and rundown back of building. The sink and some tiles on floor were both cracked. It had clean bed. and I liked separate sleeping room for daughter. the restaurant was timeless classic. It had beautiful bar area and nice pool. grounds were fantastic.
Stayed 2 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

It was amazing. Just for a day but a very good relaxed day.
Stayed 1 night in May 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old hotel, uncomfortable bed and stained curtains and carpets.
Stayed 2 nights in Apr 2021
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
There was hairs on toiletries, cleanliness wasnt perfect But comfy bed and polite, helpful staff
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must take an exec room as older rooms are so very tired.
Stayed 3 nights in Sep 2020
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Tired and dirty

The family room was a good size, but very tired and tatty, and not very clean. There were cobwebs everywhere and coffee rings left on one surface, so it clearly hadn’t been properly cleaned. Carpet was also in need of thorough vacuuming. Disappointing at any time, concerning during Covid pandemic.
Cobwebs next to double bed.
Cobwebs in wardrobe.
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very straight forward- lovely family room
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't even check in and u still taken my money out account
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Excellent as always
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable, under situation with covid 19
Stayed 2 nights in Jun 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1starr

The worst bed ever, tv does not support any sort of external devices
Stayed 3 nights in Apr 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and conveniently located

Comfortable room with good bar and restaurant, very helpful reception staff.
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ever again

Had to ask for room change as shower was disgusting and not clean, changed to another room and this had no towels init. Balcony was dirty too, was very disappointed and to top it off wasn’t given the pin to get out the car park,so embarrassingly had a que of cars building up as nobody would answer the tannoy!
The condition of the shower
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Very Average

Price for a family room was very reasonable. We chose this hotel because of the leisure facilities, we were only down for 1 night because we were visiting Crufts. We arrived in the afternoon and spent a hour or so in the swimming pool, the kids loved it. I was looking forward to a relax in the spa pool but it wasn't very good so didn't bother. The steam room was good though. Our room was a great size for a family of 4 and the beds were comfortable. However, the room smelled like a pack of dogs had stayed in there and done their business all over the carpet. We were told that no dogs are allowed in the family rooms but I am not convinced. The room decor and bathroom could do with a bit of TLC also. We probably would not stay at this hotel again.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service
Comfortable breakfast excellent. Room okay very noisy Saturday night
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Disappointing

My initial allocated room had very tired looking decor and was musty smelling. I was offered another room which was of a higher decorative standard but unfortunately above the kitchens and so very noisy and i was unable to ooen the windows due to cooking smells.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and amenities had traveled for Crufts so location is great and only 30 min to Nec The spa facilities were great. Just what’s needed after a long journey. Pool and sauna and steam room and gym. And staff were welcoming and helpful. Towel supplies too excellent. Bar served delicious food prepared well. All round great stay.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Disliked: Staff & service
The bar staff ignored us and would serve the male customers first. Got drinks wrong. Phoned receptionist who didn’t pick up, so had to walk back down, I am disabled! The room was cold and no heating. Won’t be coming back. Certainly not worth £140!
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but poorly laid out.

Poorly laid out hotel. Expect to walk miles up and down stairs even taking the lifts into account. Signage not great and easy to get lost. Staff were great and it was clean and tidy.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff on reception are absolutely fabulous, very welcoming and friendly. Staff in restaurant not so much, although food was excellent and worth the wait in the end, considering restaurant was very quiet we had a long wait for both food and drinks to arrive. The hotel itself is in desperate need of updating as it is looking past its best. Although rooms are clean and tidy the decor and facilities definitely need a re vamp.. We booked 2 nights the first night our shower didn’t work properly and the temperature knob came off in my hand, the shower temp was cold before that then scalding hot after! Luckily that room had a bath so we were able to wash. The hairdryer did not work, for the 2nd night we were moved to another room- thanks to the lovely Lady on reception . This room was much nicer however still in need of a refurbish as tiles in the bathroom were taped up. In the 2nd room the bathroom bin had not been emptied from previous occupant!!!
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Good value

Room w!s for from lift and a little cool but the Sunday 2pm check out was wonderful! would have preferred a bath but brand new large walk in shower and plenty of towels
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
It was clean but i just got bad memories from my first experience at the hotel so a little hesitant
Stayed 3 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Cleanliness
The hotel was poor, the room was very unclean and the room service disappointing. The only good point was the leisure facilities
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

çok eski, pis ve çok kötü hizmet

Öncelikle Siteniz üzerinden satın aldığım oda "GÖL MANZARALI" olmalıydı ama malesef bana verilen oda göl manzaralı değildir. Ayrıca otele geç saate giriş yaptığım halde oda iğrenç ötesi kirli idi. bize temizleyeceklerini söylediler. bende otele giriş yaptıktan sonra 4 saat sonra otele tekrar geldiğimde yataktaki pislikler hala devam ediyordu. tabiki odamı çok ısrar ederek değiştirdim. kısacası iğrenç ötesi bir oteldi. herşey çok eski . halılar pis. üstelik sizin sisteminiz üzerinden alınan oda fiyatından çok daha ucuza daha büyük odalar vardı. Ya Hotels.com üzerinden gelen rezervasyonlar için çok kötü muamele ve odalar veriliyor Yada bu bana denk geldi. Londradaki otel ve oda tecrübeme bakıncada sanki Hotels.com üzerinden yapılan rezervasyonlarda sorun var gibi geldi. orada da çok iyi ücret ödediğim halde ufacık bir odada kaldım. kısacası Hotels.com benim için bitmişti.r
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great experience the pool was relaxing would recommend this hotel
Stayed 1 night in Feb 2020