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El Refugio Hotel & Spa

3.5 star property
Riverside tranquility at El Refugio Hotel & Spa: relax with spa treatments, poolside drinks, and nature exploration.

Choose dates to view prices

El Refugio Hotel & Spa, on peaceful riverbanks, offers relaxation and adventure. Enjoy the sauna, Turkish bath, and aromatherapy treatments. Nearby ecotours connect with nature, and the outdoor pool refreshes. The library and playground complete this tranquil retreat.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
The current price is ₩196,692
₩196,692 total
May 16 - May 17

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, minibar, free WiFi

Premium Room, 1 King Bed

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, minibar, free WiFi

Standard Room

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Sasaima, El Refugio Hotel & Spa is on the riverwalk. While the natural beauty of Paraíso Andino Nature Reserve and Villeta Central Park can be enjoyed by anyone, those looking for an activity can check out The Jump of Versailles. Visit our Sasaima travel guide
Map
Km 80, Sasaima-Alban, Sasaima, Cundinamarca, 253407

What's nearby

  • Paraíso Andino Nature Reserve
    28 min drive - 15.7 km
  • Villeta Central Park
    39 min drive - 16.5 km
  • Church of St. Michael the Archangel
    39 min drive - 16.5 km
  • Panela Square
    39 min drive - 16.5 km

Getting around

  • El Dorado Intl. Airport (BOG)
    69 min drive

Restaurants

  • Dulcinea
    14 min drive
  • Zelva
    15 min drive
  • Ceiba Bistro
    14 min drive
  • Aima Panela
    14 min drive
  • Alma Rosa
    13 min drive

About this property

El Refugio Hotel & Spa

Hotel by the river
At El Refugio Hotel & Spa, you can look forward to free continental breakfast, a poolside bar, and a garden. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a hot stone massage, a body treatment, or aromatherapy. Enjoy the gym, as well as activities like ecotours. Free in-room WiFi is available to all guests, along with a playground and a library.
You'll also find perks like:
  • An outdoor pool
  • Free self parking and valet parking
  • An outdoor tennis court, an electric car charging station, and coworking spaces
  • Luggage storage, barbecue grills, and 1 meeting room
Room features
All guestrooms at El Refugio Hotel & Spa include perks such as 24-hour room service and premium bedding, in addition to amenities like late night room service and free WiFi.
More amenities include:
  • Showers and free toiletries
  • 39-inch flat-screen TVs with cable channels
  • Wardrobes/closets, a personal chef, and children's dinnerware

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 9:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics

Things to do

  • 2 hot tubs
  • Ecotours
  • Gym
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • On the boardwalk/promenade
  • Picnic area

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Chef service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Mobile key entry
  • Phone
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 90000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 220000.0 per stay
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 90000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does El Refugio Hotel & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at El Refugio Hotel & Spa?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at El Refugio Hotel & Spa on May 16, 2026 start from ₩196,692, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Refugio Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at El Refugio Hotel & Spa?

Check-in start time: 1 PM; Check-in end time: 8:30 PM. After-hours check-in is not available.

What time is check-out at El Refugio Hotel & Spa?

Check-out is at noon.

Where is El Refugio Hotel & Spa located?

Situated on the boardwalk/promenade, this hotel is within 9 mi (15 km) of Villeta Central Park, Paraíso Andino Nature Reserve, and Panela Square. Church of St. Michael the Archangel is 8.9 mi (14.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Refugio Hotel & Spa Reviews

10

Exceptional

9.8

Cleanliness

9.0

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified

10/10 Excellent

Joesph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, highly recomend.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Susana

Súper bien
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Este hotel es magnífico para personas amantes de la naturaleza y ambientalistas. Las habitaciones son muy bonitas, el masaje y facial q me dieron fue espectacular, la comida muy sabrosa. El desayuno era básico pero me dieron un queso hecho en la misma finca y comí pescado criado allí. No utilizan nada desechable y la gente es muy amable. El gimnasio es súper básico pero pude disfrutar de la piscina después de mis ejercicios.vel sonido de la cascada y el zumbar de los colibrí me dieron dos días de paz
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Mauricio Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excelente lugar, lleno de historia, muy acogedor, con una atención de primera. Nos sentimos muy bien atendidos por un personal siempre amable y cordial. La casa y el entorno son sencillamente encantadores, y la cocina, de primer nivel. Imperdible.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel an bester Lage

Wunderschönes Hotel/Hotelanlage mitten in der Natur. Mit einem kleinen Fluss. Essen herrvorragend und Personal sehr zuvorkommend.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente recibimiento

Muy pendientes de ofrecernos hospedaje confortable, bienvenida e inducción sobre disponibilidad de servicios.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso lugar para relajarse!

Excelente lugar para descansar, desconectar y relajarse. Comida deliciosa. Muy buena atención. Lugar con naturaleza, tranquilo y muy bonito. Muy recomendado
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Camilo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bello lugar para descansar. Necesita remodelación!

La propiedad de El Refugio es espectacular, tiene un extenso terreno, jardines bellisimos y una casa principal muy linda. Es un excelente lugar para desconectarse y descansar. El administrador Nelson es un mago y esta pendiente en todo momento de la comodidad de los huespedes. El hotel necesita un poco más de cariño por parte de sus propietarios pues urge remodelar la mayoría de habitaciones y algunas zonas comunes que ya se ven destartaladas y anticuadas para el esplendor que representa esta propiedad.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Maria Adelaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel, la atención, comida , instalaciones , todo
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Clara Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar, excelente atención.

Todo estuvo perfecto. Muy bien atendidos, mucha amabilidad, mucha belleza este lugar. Esperamos volver pronto con nuestros hijos. Algo para mejorar: Mas atención al aseo de los baños en rincones y bordes los grifos.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Anonimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar El spa es maravilloso rodeado de vegetación la comida muy rica
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una muy grata experiencia. Buena atención, lugar muy agradable y buena comida
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

JUAN FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble experiencia

Increíble experiencia en la naturaleza. Fin de semana perfecto. Buena comida, paisaje espectacular y buena atención. Perfecto para una día de descanso y relax en familia o en pareja. Sólo recomendaría mayor aseo en las zonas húmedas como piscina, sauna y jacuzzi.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Wonderful place, from the facilities, the food, the service, etc... Plenty of activities for young kids.The bowling alley, play ground, swimming pool were enjoyed!
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rodeado de Naturaleza

Un Excelente lugar con un buen clima, ideal para descansar.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilidad

Es una finca hermosa y tranquila, rodeada de naturaleza, la zona spa es buena, el masaje con piedras muy recomendado. La comida es buena y la atención esmerada. muy buena estancia, recomendado.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Nury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A PARADISE

A real paradise ! They served Colombian coffee all the time for free. They have a natural river with their own fish that cook for you very fresh. Everything is organic in that place. The food very delicious; I definitely recommend this hotel. Very private and cozy.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Hector Arnoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019