Have been to this hotel before prior and although some faces have changed it still has an exemplary location near to the Andino shopping malls, great quality restaurants and pleasant vibe. The hotel itself is getting older, but not noticeable in the quality of the furnishings at all and it is well set out and appointed. *** STANDOUT *** Perhaps even more so than last time I was at this hotel (Although that was a very great experience) yet AGAIN the staff at this hotel were very helpful, polite and efficient with their support to guests such as myself. Customer service is certainly very alive and well at this hotel. From the concierge to the porters, counter staff, dining area all were a pleasure to deal with and certainly made the experience of a one day visit/stopover exceptional. The staff make the experience.