Hotel Ballast Wilmington, Tapestry Collection by Hilton
2/10 Terrible
"my room did NOT have air conditioning and the maintenance staff was unable to fix that, when i asked for another room i was told there no rooms available. The staff did not try to assist me in finding another hotel in Wilmington that was part of the Hilton Tapestry or any other accommodations. My weekend vacation, which included concert tx and dinner reservations; ended before it even got started as i was unable to find a place to stay . The Hotel Manager (Ronnie Salameh) was rude and acted as if he was the one that was inconvenienced....i used to stay here all the time....but something must have changed this year....i will NEVER book at the Ballast again."
"We loved the room. Everything was clean and neat. The common areas were awkwardly quiet. The reception area could have used some background music or even white noise. People who were there waiting on a high energy concert were speaking in hushed tones. For people who want a very serene atmosphere, this is it. Also, the pool area--while very clean--is virtually non-descript. Not inviting, echoey. But absolutely met the requirements, just no positive personality."
"I thought the front desk staff was great. They did what they could to resolve the issues.
I had problems first night there. There were people running up and down the stairs til 3 am. I also spoke to the maid about cleaning my room and gave my room number to the front desk to be cleaned but they didn’t clean it. There was a roach in my bed and crawling on the wall.
The breakfast staff was helpful."
Bolton Town Hall is located in Bolton. If you're looking for a convenient place to stay, you might search for properties close to public transportation so it's easy to get around.
Where is the best place to stay near Bolton Town Hall?
If I need to cancel the hotel reservation for my stay near Bolton Town Hall, will I receive a refund?
Yes! The majority of room reservations are fully refundable if you cancel prior to the accommodation's cancellation deadline, which is usually within 24-48 hours of your arrival date. If your reservation is non-refundable, you might be able to cancel it and receive a refund within a 24-hour period of your booking. Put your dates in and click on "Search", then use the "fully refundable" filter to get the best deals near Bolton Town Hall.
Where can I learn more about changing or cancelling my trip in the area near Bolton Town Hall?