Find Pet-friendly Hotels in Boulder City, NV

"Staff was very rude and dismissive during the whole check in process and when my family and I went to ask questions. I hate to use the race card but it seemed like other guest who were non-black received nicer treatment. You have staff saying “why am I here what do you want” and staff yelling at customer. My family and I truly felt uncomfortable and if i knew this is the treatment we would be receiving I would never have chose to stay here. Planet Hollywood has people working in the hotel who are unfriendly and don’t have good customer service. My family and I had booked 5 rooms and the lady who checked us in was so rude and just looked annoyed and disgusted by having to check us in. One of the rooms had those red stains on the towel which looked like blood stains which is so unsanitary and gross because who know what could have been on that towel. If I were you I would not stay at this property unless you like people being rude to you and feeling uncomfortable. Some of my family was visiting from London and it’s sad that they had a bad experience in Vegas as their first time visiting. With everything going on in the world I would have thought the staff would be less hateful."

"The good: Great fountain and strip view from the terrace. Spacious room and terrace. Good climate control. The bad: The phone didn’t work, couldn’t reach the front desk. Housekeeper was absent on the day before the checkout. Could not check out from the phone or TV, had to go to the front desk. "

"Our hotel room had dirty clothes in it from the previous guests. There was vomit on the floor near our door and the elevator that wasn’t cleaned our entire stay. The entire place needs a good cleaning. "

"This is our go to place to stay while we are in Las Vegas! We absolutely love this property"