Find hotels near Bradfield Woods, Bury St Edmunds from ₩104,663

"Breakfast was good staff welcoming "

"The let down were breakfast where things you come to expect to be available such as cereals, fruit juices, jams, and fruit we not available except as an additional cost. When I collected my bill, I saw that a glass of orange juice at breakfast juice £11. The other disappointment was the Spa which cost £70 per couple if you use it. In all hotels I have stayed in, both the above facilities were available to Guests as standard, NEVER as an additional cost.. This is particularly surprising given this is a high-end hotel. Even though we loved the place: service, staff, cleanliness, location and surroundings, it is not somewhere we will go back to for the reasons given above, which is quite disappointing. "

"Fantastic accommodation, room was nearly new and spacious! "

"Our stay was great excellent value for money. Nice and clean. Everything you need. Good car parking. Good location. Some of the room was a little dated and worn but still fine. Staff friendly and helpful"

"yes it was ok"

"Great breakfast"

"Booking in was made difficult by the staff members poor communication skills. We contacted the hotel a few weeks prior to our stay date to inform them we would be checking in around 7pm. On arrival the room was extremely hot, the radiators were off so we opened the curtains and windows fully and turned on to max the supplied fan (no Aircon), whilst we went out to eat locally in Ipswich. On our return to the room a few hrs later the temperature was unbearably hot, despite the aforementioned steps we had taken to try and cool the room down. We went to bed and attempted to sleep, and so began the worst night sleep either of us have ever experienced, the heat did not subside...the only saving grace was that we were in the room and hour less than we would have been normally due to the clocks going forward for spring daylight saving. Breakfast was acceptable but again made awkward due to a different staff members odd communication. Communication on checkout was minimal which tbh suited both of us at this point, we were not asked how our stay had been. We will not be staying here again."

"Very relaxing short break with friendly, attentive staff and good food at all meals."

"Excellent friendly staff very clean hotel though out the only thing that could have been better was the lunch and dinner menu not much choices also I noticed pool quite cold for me and shower and bath water was just warm not hot and I like a hot bath not a warm bath. "