브리스톨 B&B

“Nice room & building, shame about the lack of care & attention to detail! Arrived to find the room not made up. Ali, a kitchen worker was apologetic & accommodating & said he would call house keeping back. We went off for 1 hour but returned earlier than anticipated as my partner wasn’t feeling well. When we came to the room, the male worker, on his phone, had an unpleasant attitude, saying he needed another 10 minutes. We said ok, but we needed to use the bathroom urgently. He proved...

“1. There were many dead bees to start off with 2. Bedside lamps didn’t even work so we had to sleep with the main light on. 3. The pressure of the sink in the toilet was disastrous as it was too high and would go everywhere and the water kept turning on and off . 4. The main light kept flickering. 5. There was also no staff in the property and when we faced some problems in the night and we weren’t comfortable to phone them in the night .”

“Okay for a place to stay but its a help yourself breakfast. No staff around. No staff to check you in. I had to phone to get someone to come out. And no one says 'Hello Old Star B&B'. Just 'Hello, Karen speaking.' How are you supposed to know you've reached the right number? No staff on check out. I just left the keys on the bed. Poor customer service.”

“Everything fine for a one night stop over, pub close by for a night cap. Only thing that spoiled it for me was the selfish people who arrived at 3.30am making a right racket. Not sure why people can’t be more considerate, but that’s a human problem not the accommodations problem!!”

“Richard was an amazing host and was very welcoming. I would stay again! The view was amazing from our bedroom and bathroom, and breakfast was delicious. Richard really made us feel arlt home.”

“We were one of the first visitors to this newly opened property and it is absolutely lovely. They were still working on a few areas of the hotel but everyone was so friendly and kind that it didn’t bother us in the least. Stunning rooms and amazing location. We will definitely come back. Staff was amazing.”