리셉션

르 루이즈 호텔 브뤼셀 - 엠갤러리 여행 후기

5 out of 5
르 루이즈 호텔 브뤼셀 - 엠갤러리
Avenue de la Toison d'Or, 40, Brussels

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 914개 이용 후기 중 616개" "
평점 8 - 좋아요. 914개 이용 후기 중 219개" "
평점 6 - 괜찮아요. 914개 이용 후기 중 54개" "
평점 4 - 별로예요. 914개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 914개 이용 후기 중 11개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Byung Je

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best hotel in Brussels
친절한 직원, 명품 거리에 위치, 신선한 아침, 좋은 위치
2023년 6월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 6월 19일
Dear Byung,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. Thank you for your kind words! We're thrilled to hear that you enjoyed our hotel's prime location and delicious breakfast. Our team takes pride in providing friendly and helpful service, and we're glad that it enhanced your overall experience.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 - 훌륭해요

SUELKI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 3박 숙박함

8/10 - 좋아요

Won Kyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 3박 숙박함

10/10 - 훌륭해요

KYUNGHWAN 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮은 호텔
Great location
2019년 2월에 1박 숙박함

8/10 - 좋아요

KYU BOK 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
부띠끄 호텔
사진에 보이는 것보다는 방이 작아서 아쉬움. 생각보다는 그랑플라스 광장까지 걷기에는 다소 먼 듯. 이외에 청소 상태 및 모든 조건은 만족함.

10/10 - 훌륭해요

David

2024년 4월에 4박 숙박함

8/10 - 좋아요

Shuang 님, New York

연인과의 여행
NA
2024년 5월에 4박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 5월 8일
Cher Shuang, Nous vous remercions pour vos commentaires suite à votre séjour à Le Louise Hotel Brussels - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau. Cordialement, Salomé.CEcommerce Marketing Manager

10/10 - 훌륭해요

Nathalie

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed for a few days and the hotel was conveniently located, easy to walk around. The room was sizeable and the breakfast was delicious. All employees were very attentive. I would definitely come back!
2024년 4월에 4박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 5월 5일
Dear Phillip Bratton,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We're delighted to hear that you had such a pleasant stay with us! Thank you for highlighting our convenient location, spacious rooms, and delicious breakfast. It's wonderful to know that our attentive staff made your experience even better. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We truly appreciate your kind words and are thrilled to hear that you would definitely come back. We look forward to welcoming you again on your next visit!Sincerely,Salomé.CEcommerce Marketing Manager

10/10 - 훌륭해요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location , staff were all very friendly and helpfu, and the room was greatl. The bar and restaurant at the hotel were both incredible and the outdoor courtyard is beautiful. If we come back to Brussels in the future , we'd stay here again in a heartbeat
2024년 4월에 2박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 4월 30일
Dear Martin,Thank you so much for taking the time to share your experience at Le Louise Hotel Brussels! We are thrilled to hear that you enjoyed your stay with us and that our location, staff, room, bar, restaurant, and outdoor courtyard all met your expectations.It's wonderful to know that our team's friendliness and helpfulness added to the enjoyment of your stay. We strive to provide exceptional service to all our guests, and your kind words are truly appreciated.We hope to welcome you back to Le Louise Hotel Brussels in the future. Please don't hesitate to reach out if there's anything we can do to make your next stay even more memorable.Warm regards,Salomé.C Ecommerce Marketing Manager

8/10 - 좋아요

WENJIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You can never find house keeping, the phone never come through.
2024년 4월에 1박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 4월 25일
Dear Wenjie, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the difficulty in reaching housekeeping and our phone system. Your comments are valuable to us as we continuously strive to improve our services. Please rest assured that we will address these issues promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more seamless stay.Kind regards,Salomé.CEcommerce Marketing Manager

10/10 - 훌륭해요

Roswitha

단체 여행
Sehr freundliches Personal
2024년 3월에 2박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 3월 27일
Dear Roswitha,Thank you so much for your glowing review! We're delighted to hear that you had a great experience at our hotel. Providing exceptional service and ensuring our guests feel welcome is our top priority. We're thrilled that you found our staff courteous and our location convenient. Should your travels bring you back to the area, we'd be honored to host you again. Best regards, Salomé.CEcommerce Marketing Manager

10/10 - 훌륭해요

Frederic

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel avec cour intérieure. Paisible, personnel sympatique.
2024년 2월에 4박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 2월 19일
Dear Frederic, Thank you for taking the time to share your feedback about at Le Louise Hotel Brussels. We are thrilled to hear that you enjoyed the peaceful ambiance with our interior courtyard and found our staff to be friendly. Creating a serene and welcoming atmosphere is one of our top priorities, and we are delighted that it resonated with your experience. If there are any specific aspects you particularly appreciated or any suggestions for improvement, please feel free to let us know.We look forward to the opportunity of welcoming you back in the future. Thank you once again for choosing our hotel.Best regards,Salomé.CEcommerce Marketing Manager

10/10 - 훌륭해요

Edmundo A P

2024년 2월에 3박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 2월 16일
Madame, Monsieur Edmundo A PNous vous remercions pour vos commentaires suite à votre séjour à Le Louise Hotel Brussels - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les plus distingués.Sincèrement,Salomé.CEcommerce Marketing Manager

8/10 - 좋아요

Martine

2024년 2월에 2박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 2월 12일
Dear Martine,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CE-commerce Marketing Manager

10/10 - 훌륭해요

Celia Catena

2023년 12월에 3박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 3월 23일
Chère Celia Catena, Nous vous remercions pour vos commentaires suite à votre séjour à Le Louise Hotel Brussels - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau.Cordialement, Salomé.CE-Commerce Marketing Manager

10/10 - 훌륭해요

Simon Jules

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Modern and luxurious business hotel
Very welcoming and efficient team, we have been perfectly received. Thank you all!
2024년 1월에 1박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 1월 31일
Dear Simon Jules, Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our team to be welcoming and efficient. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded in making our guests feel well-received.We're also thrilled that you enjoyed the modern and luxurious ambiance of our business hotel. Creating a comfortable and upscale environment for our guests is something we take great pride in.Your kind words serve as a wonderful encouragement for our team, and we genuinely appreciate your feedback. If there's anything specific that stood out to you during your stay or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back in the future and providing you with another exceptional experience.Thank you again for choosing our hotel, and we appreciate your trust in us.Best Regards, Salomé.CEcommerce Marketing Manager

10/10 - 훌륭해요

Christina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 1월 29일
Madame Christina,Nous vous remercions pour vos commentaires suite à votre séjour à Le Louise Hotel Brussels - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau. Sincèrement,Salomé.CEcommerce Marketing Manager

4/10 - 별로예요

Mikhael 님, Brooklyn

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 1월 24일
Dear Mikhael,Thank you for taking the time to leave a review. We're sorry to hear that your experience fell short of your expectations, and we genuinely appreciate your feedback. In order for us to address your concerns and make improvements, could you please provide more details about the aspects of your stay that were less satisfactory?Your input is valuable to us, and we are committed to ensuring that all our guests have a positive experience. Please feel free to share any specific issues or suggestions you may have, either here or through our direct contact channels.We hope to have the opportunity to better serve you in the future, and your insights will help us in our ongoing efforts to enhance our services.Thank you for bringing this to our attention.Best regards,Salomé.CEcommerce Marketing Manager

10/10 - 훌륭해요

Jonas

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 1월 17일
Dear Jonas, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CEcommerce Marketing Manager

10/10 - 훌륭해요

Kuancheng

2024년 1월에 2박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 1월 17일
Dear Kuancheng, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CEcommerce Marketing Manager

10/10 - 훌륭해요

Fabien

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 1월 17일
Dear FabienWe very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CEcommerce Marketing Manager

10/10 - 훌륭해요

Rebecca

2024년 1월에 2박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 1월 17일
Dear Rebecca, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CEcommerce Marketing Manager

8/10 - 좋아요

Jenessy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 1월 17일
Dear Jenessy, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CEcommerce Marketing Manager

8/10 - 좋아요

Pablo

2023년 12월에 5박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 1월 17일
Dear Pablo, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CEcommerce Marketing Manager

8/10 - 좋아요

Cecilia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was well designed; wooden flooring with modern bathroom amenities.
2023년 12월에 1박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 1월 8일
Dear Cecilia, Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed the well-designed room, complete with wooden flooring and modern bathroom amenities. Creating a comfortable and stylish environment for our guests is always a top priority, and it's fantastic to know that we hit the mark during your stay.If there's anything specific that stood out to you or any suggestions you have for improvement, we'd love to hear more. Your input is invaluable as we continuously strive to enhance our guest experience.We look forward to welcoming you back on your next visit, and please feel free to reach out if there's anything we can assist you with in the future.Warm regards,Salomé.C Ecommerce Marketing Manager

10/10 - 훌륭해요

Anthony

2023년 12월에 3박 숙박함
답변 제공: Salomé.C Ecommerce Marketing Manager 님, 2024년 1월 24일
Dear Anthony, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your good experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CEcommerce Marketing Manager

8/10 - 좋아요

Koray

2023년 12월에 1박 숙박함
답변 제공: Salomé.C 님, 2024년 1월 2일
Cher Koray, Nous vous remercions pour vos commentaires suite à votre séjour à Le Louise Hotel Brussels - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau.Cordialement,Salomé.CResponsable Marketing & E-Commerce

2/10 - 너무 별로예요

Lawrence

2023년 12월에 3박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 12월 26일
Dear Lawrence,Thank you for taking the time to tell us about your experience at the Le Louise Hotel Brussels - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please make sure to contact us and provide more details regarding your stay.Sincerely,

10/10 - 훌륭해요

Inara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 12월 11일
Chère Inara,Nous vous remercions pour vos commentaires suite à votre séjour à Le Louise Hotel Brussels - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Cordialement, Salomé.CResponsable Marketing

8/10 - 좋아요

Stefan

2023년 12월에 1박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 12월 26일
Dear Stefan,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 12월 11일
Dear guest, Nous vous remercions pour vos commentaires suite à votre séjour à Le Louise Hotel Brussels - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les plus ditingués.Salomé.C

10/10 - 훌륭해요

David

2023년 12월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 12월 6일
Dear Daviid,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Alfredo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing stay here. Close enough to the main tourist areas but a good walk is required and with the weather that may not always be ideal. Staff was friendly and the breakfast was delicious. Room was really nice. Would recommend for sure.
2023년 11월에 6박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 12월 1일
Dear Alfredo,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had an amazing stay at Le Louise Hotel Brussels.It's wonderful to know that you found our location convenient, being close enough to the main tourist areas, yet we understand the importance of considering the weather for a good walk. We appreciate your understanding and hope that overall, it did not impact your enjoyment of the stay.Our team is delighted to hear your kind words about their friendliness, and we're pleased that you enjoyed the delicious breakfast. We believe that a good meal sets the tone for the day, and we're glad it contributed to your positive experience.We're also pleased that the room met your expectations and added to the overall comfort of your stay.Thank you for recommending us! We look forward to the opportunity to welcome you back for another memorable stay.Best regards,Salomé.CMarketing Manager

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and hotel. Breakfast lovely if a little cramped. Rooms really nice and plenty of sockets and USBs. Only small complaint was a strange smell in the lifts and corridor but fine in the room. Would definitely use again.
2023년 11월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 12월 1일
Dear David, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with our staff and enjoyed your stay at our hotel. It's wonderful to know that you found the breakfast enjoyable, and we appreciate your understanding regarding the space constraints.We are pleased that you found the rooms to your liking and that the availability of sockets and USB ports met your needs. Your comfort is our priority, and we're glad to have met your expectations in this regard.We apologize for any inconvenience caused by the strange smell in the lifts and corridor. We will certainly investigate this matter and take appropriate measures to address it promptly.It's fantastic to hear that despite this minor issue, you would still choose to stay with us again. We look forward to welcoming you back and providing you with another enjoyable experience.Thank you for choosing our hotel, and we appreciate your valuable feedback.Best regards,Salomé.CMarketing Manager

8/10 - 좋아요

nicola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is brilliant, very clean,lovely fixtures and fittings very comfortable beds. Coffee machine is such a delight 😊. Unfortunately our experience in the hotel restaurant wasnt good !!! They had no children's menu, my partner ordered ribeye steak at £30.00 yet was given a really poor cut...... when we spoke with the waiter he was very rude and dismissive to her comment " saying you dont know good steak you are from England " He then walked off not offering to change it. Thank goodness for the front of house manager coming over and sorting the problem with a fresh steak. The quality of the food served at this restaurant isnt the best, i have eaten better at a wetherspoons.
2023년 11월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 11월 30일
Dear Nicola, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found Le Louise Hotel Brussels brilliant, with clean and comfortable amenities. It's great to know that you enjoyed the fixtures and fittings, as well as the delightful coffee machine.However, we are sincerely sorry to hear about your disappointing experience in our restaurant. We apologize for the lack of a children's menu and the subpar quality of the ribeye steak initially served. Your comments regarding the interaction with our waiter are concerning, and we assure you that this is not reflective of our usual standard of service. We appreciate your patience and are grateful that the front-of-house manager was able to resolve the issue promptly with a fresh steak.Please be assured that your feedback is invaluable to us, and we will address the shortcomings in our restaurant to ensure a more positive experience for our guests in the future.We appreciate your honest review and hope to have the opportunity to welcome you back for an improved dining experience.Best regards,Salomé.CMarketing Manager

10/10 - 훌륭해요

Alessandra

2023년 11월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 12월 26일
Dear Alessandra,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Patrick

2023년 11월에 3박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 12월 26일
Dear Patrick,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Emisael

좋아요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 11월 24일
Dear Emisael,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 - 괜찮아요

Anders

2023년 11월에 1박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 11월 20일
Dear Anders, Thank you for taking the time to share your feedback with us at Le Louise Hotel Brussels. We're delighted to hear that you had a nice stay. Your satisfaction is our top priority, and we appreciate your positive comments.However, we also note your mention that there are areas for improvement. We value your input and would love to learn more about the specific aspects you believe need enhancement. Your insights are crucial in our continuous efforts to provide an even better experience for our guests.If you could share more details or suggestions on how we can improve, we would be grateful. Your feedback is instrumental in helping us address any concerns and enhance our services.We hope to have the opportunity to welcome you back and exceed your expectations in the future. Thank you for choosing us for your stay.Best regards,Salomé.CMarketing Manager

10/10 - 훌륭해요

Egill Árni

2023년 11월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 11월 20일
Dear Egill Arni,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Nick

2023년 11월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 11월 20일
Dear Nick,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.C

10/10 - 훌륭해요

GLAUBER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muito bom
Hotel muito bem localizado, limpo, tranquilo com estacionamento fácil na frente.
2023년 10월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 11월 2일
Dear Glauber, Thank you for your kind words and for sharing your recent experience at Le Louise Hotel Brussels. We are delighted to know that you appreciated the location of the hotel, its level of cleanliness, as well as the calm atmosphere. We strive to provide a welcoming and convenient environment for our guests, and knowing that you have been able to benefit from easy parking in front of the property is great news. We hope to have the pleasure of welcoming you again during your next visit!Best regards, Salomé.C

10/10 - 훌륭해요

Cédric

2023년 10월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 11월 9일
Dear Cédric,We thank you for your comments following your stay at Le Louise Hotel Brussels - MGallery.It is with great pleasure that we receive your compliments. We will share your appreciation with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again.Sincerely,Salomé.CMarketing Manager

10/10 - 훌륭해요

Lois

2023년 9월에 4박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 11월 9일
Dear Lois, We thank you for your comments following your stay at Le Louise Hotel Brussels - MGallery.It is with great pleasure that we receive your compliments. We will share your appreciation with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again.Sincerely,Salomé.CMarketing Manager

10/10 - 훌륭해요

Bettijane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderfully helpful staff
2023년 10월에 1박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 10월 9일
Dear Bettijane,We thank you for your comments following your stay at Le Louise Hotel Brussels - MGallery.It is with great pleasure that we receive your compliments. We will not fail to share your appreciation with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again.Sincerely,Salomé.CMarketing Manager

10/10 - 훌륭해요

Kevin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 5박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 10월 6일
Dear Kevin,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a perfect stay. Our room was lovely, the staff was so nice, and the location was perfect!!
2023년 10월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 10월 5일
Dear Nancy,We're thrilled to hear that you had a perfect stay with us! It's wonderful to know that you enjoyed your lovely room, found our staff to be friendly, and appreciated our ideal location. Thank you for taking the time to share your positive experience, and we look forward to welcoming you back in the future!Best regards

10/10 - 훌륭해요

Edward Dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was in a great location. Easy walking distance to restaurants, tourist attractions and shopping areas. The staff were very accommodating and helpful regarding bookings and suggestions regarding restaurants. Cleaning staff were excellent.
2023년 9월에 10박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 10월 4일
Dear Edward Dale,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our hotel's fantastic location and found it convenient for exploring the area. Our staff takes pride in providing excellent service, and we're delighted to know that their recommendations were helpful. We'll be sure to pass on your kind words to our cleaning team as well. We hope to have the pleasure of hosting you again in the future!Best regards,

10/10 - 훌륭해요

Carlo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 10월 3일
Dear Carlo,We very much appreciate your feedback regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Bernardo

2023년 9월에 5박 숙박함
답변 제공: Salomé.C Marketing Manager 님, 2023년 9월 26일
Dear Bernardo, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,