4/10 Poor
Amy
May 26, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Bad area with a shady looking hotel beside it. Sign about keeping car locked. Plexi glass window to ask to get into the locked doors to get into the lobby. Was told plexiglass around desk clerk was because someone got mad about these fees shattered the glass.
. $150 in incidental fees that Expedia did not specify clearly. Small writing that the hotel may have charges. Even at checkout not clear there would be addition fees even when paying in full. The person before me. myself, and the person after me all caught off guard by the fee. They reduced it to $100 but totally caught off guard. The poor clerk had everyone fussing about it. Breakfast small no meat continental breakfast and was out of waffle mix with over an hour still remaining. The room was clean but that was about the best thing about it.