check-in and check-out was smooth, fast and easy. location is great, I found Nampo area much better than Seomyeon. lots of shopping = malls and markets within 15min walking, plenty of cafes, restaurants and food stalls within 15min walking, train / subway / metro and bus stops are within 5min walking. there was a fridge, microwave, hairdryer, wardrobe, plenty of towels given daily and 2 bottles of water daily. the issue that I had was that shower was broken and the TV does not recognise USB device which made it difficult to enjoy my stay and they wouldn't let me change rooms even though it was a 7 night stay. the reception staff came to fix my shower at 10pm. I had to watch my shows via my mobile phone instead of using the big TV that was in my room, it dampened my experience...