โWe recently stayed at The Nova on Yellowhead after leaving another hotel due to poor service, and the difference was night and day. From the moment we walked in, we were greeted by Sujal at the front desk, and he completely changed the tone of our trip.
Sujal was extremely welcoming, professional, and genuinely cared about making sure we were comfortable. He went above and beyond to accommodate our needs and showed a level of hospitality that is rare to find these days. In fact, he was the...
โThe staff were really friendly--the nicest. Only downside is that the hotel is pet friendly, which is great, but there's not really anywhere safe or clean to walk your pet. Lots of rocky "garden" areas with quite large and sharp rocks, lots of cigarette butts, etc.โ
โThey have the latest pancake machine, you don't do anything but press a button and wait one minute for 2 hot fluffy and light pancakes to fall out and the best tasting too. Very comfortable breakfast area. They have tea and coffee available anytime. If ever you ask for anything they are really great at responding rapidly. I had a great time with my family and would choose this hotel again. I highly recommend this place and it is literally 2 minutes drive to West Edmonton Mall...and so many...
โVery good hotel, we stay here every time we come to Edmonton, very clean and they have a quiet time set so itโs not loud at night. Breakfast is good as well. โ
โOur favourite hotel.
We came a few hours early from the road but because i had a horribel migraine they found us a different room on the first floor. A little smaller than what we booked but the timing was very needed and appreciated.
We think they actually rushed the room for us because the cleaner did miss a couple of areas but we were so releived to be off the road that it wasnt a big deal for us to wipe a couple of things down.
Still a very loved spot for us.
Thanks guys! โ
