Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

Hotel Maya Balam

3.0 star property
Hotel in Calakmul with a 24-hour front desk and a restaurant

Choose dates to view prices

Hotel Maya Balam sits in the heart of the city, offering a welcoming atmosphere with daily manager's receptions. Guests can connect with WiFi in public areas, take in city views from the rooftop terrace, enjoy breakfast at the restaurant, or grab coffee and tea in the lobby.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Iron/ironing board, bed sheets

Superior Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room | Iron/ironing board, bed sheets

Classic Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640

What's nearby

  • Museo Deocundo Acopa Lezama - 5 min walk - 0.4 km
  • Xpujil Ruins - 11 min walk - 1.0 km
  • Becán - 17 min drive - 9.2 km
  • Chicanná - 19 min drive - 11.6 km
  • Hormiguero Ruins - 59 min drive - 24.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 106 min drive

Restaurants

  • ‪Restaurante Sazon Veracruzano - ‬5 min walk
  • ‪Restaurante Becán - ‬7 min drive
  • ‪carnes y mariscos - ‬3 min drive
  • Antojitos Mimi
  • ‪Ma'alobkin - ‬13 min walk

About this property

Hotel Maya Balam

Hotel in the city center
Consider a stay at Hotel Maya Balam and take advantage of a free daily manager's reception, a terrace, and a restaurant. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and coffee/tea in the lobby
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Hotel Maya Balam offer comforts such as air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

Similar properties

Interior

Hotel Villas Chicanna

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 13 reviews
Hotel Villas Chicanna

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: MXN 90 to 115 for adults and MXN 90 to 115 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • El Maná

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 115 for adults, and MXN 90 to 115 for children
  • Airport shuttle fee: MXN 1800 per vehicle (maximum occupancy 6)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Maya Balam
Hotel Maya Balam Xpujil
Maya Balam
Maya Balam Xpujil
Hotel Maya Balam Calakmul
Maya Balam Calakmul
Hotel Maya Balam Hotel
Hotel Maya Balam Calakmul
Hotel Maya Balam Hotel Calakmul

Frequently asked questions

Is Hotel Maya Balam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Maya Balam?

Self parking is free at this property.

What time is check-in at Hotel Maya Balam?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Maya Balam?

Check-out is at noon.

Does Hotel Maya Balam provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 1800 per vehicle applies.

Where is Hotel Maya Balam located?

Located in the heart of Calakmul, this hotel is within a 15-minute walk of Museo Deocundo Acopa Lezama and Xpujil Ruins. Becán and Chicanná are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Maya Balam Reviews

8.2

Very Good

8.8

Cleanliness

7.4

Location

8.6

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 204 out of 589 reviews
Rating 8 - Good. 268 out of 589 reviews
Rating 6 - Okay. 81 out of 589 reviews
Rating 4 - Poor. 28 out of 589 reviews
Rating 2 - Terrible. 8 out of 589 reviews

Reviews

4/10 Poor

Denise

Disliked: Cleanliness, property conditions & facilities

Okay place to stay in the area.

It was a good enough place to stay two nigts for the activities we did around the area.
Stayed 1 night in Feb 2024

10/10 Excellent

FARYTH DAMIAN

Liked: Cleanliness
Good
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Clean sheets and towels, recommended for a budget-conscious traveler.
Stayed 1 night in Feb 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless.
Stayed 1 night in Aug 2023

4/10 Poor

Daniel

Disliked: Amenities
No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up.
Stayed 1 night in Mar 2024

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer war sehr sauber und groß . Personal ist sehr nett und hilfsbereit. Am ersten Tag hatte ich guten Wasserdruck bei der Dusche am zweiten Tag nur mäßigen. Am Waschbecken war die ganze Zeit nur ein Rinnsal. Im Bad roch es etwas aus dem Abfluss. Restaurant ist nicht billig aber gut.
Stayed 2 nights in Nov 2025

4/10 Poor

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
Hôtel bruyant équipe dépasse et défectueux
Stayed 1 night in Aug 2025

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo dormito 1 notte, ottimo compromesso per avere una tappa intermedia tra il ritorno dal chapas direzione mare, comoda per la visita di xupijil e Calakmul,
Stayed 1 night in Aug 2025

8/10 Good

Cédric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hôtel vraiment mignon pour une étape sur la route vers Calakmul. Très simple mais propre et bien équipé avec un personnel très attentionné.
Stayed 1 night in Aug 2025

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xxx
Stayed 2 nights in Jul 2025

6/10 Okay

frédéric

Liked: Staff & service
Bien pour 1 nuit pour ne pas être trop loin de calakmul mais le confort reste assez sommaire au niveau de la chambre. Bonne nourriture pour pas cher à l'hôtel.
Stayed 1 night in Jul 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ia beautiful, the only thing I didn't like was the restaurant, food was cold and service was slow,
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio. Super atentos
Stayed 1 night in Jul 2025

4/10 Poor

Jean philippe

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel tres basique et bruyant

L'hôtel est vieillot et la literie est tres mauvaise. La nuit est difficile avec un generateur a proximité qui est tres bruyant. Il y a mieux de meilleur rapport qualité prix dans cette ville
Stayed 2 nights in Jun 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel confortable avec personnel très sympathique

Hôtel avec climatisation silencieuse et confortable. Personnel très sympathique et restaurant sur site très bon et arrangeant sur les horaires : petit déjeuner préparer dans des boites pour un départ à 6h avec le repas du midi également. Je recommande pour visiter Calakmul
Restaurant ombragé
Stayed 2 nights in Apr 2025

10/10 Excellent

Irène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon hôtel pour passer la nuit

Bon hôtel sui ne paie pas de mime , a bon prix pour y passe la nuit: propre au C alme , avec un parking fermée et sécurisé . il y’a un petit restaurant , les plats sont très bien cuisinés et pas cher . Il ouvre très tôt et nous avons pu avoir un petit dej et même pi prendre un casse croûte pour notre visite en journée à calakmul !
Stayed 1 night in Feb 2025

10/10 Excellent

MARINA MARTINEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta super limpio y excelente ubicacion para poder visitar todas las piramides que estan alrededor, nos encantaron las de Becan. El restaurante esta buenisimo, la atencion de Citlali la mejor!! es una persona divina!. Lo unico es que tienen unos gallos alrededor en el pueblo que son muy madrugadores. Pero por otro lado ayuda a que se levante uno temprano .
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, room comfort
RAS
Stayed 2 nights in Feb 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usamos este hotel para pasar la noche y salir temprano a Calakmul, esta convenientemente cerca de la zona arqueológica, el hotel está bien, buen servicio del personal.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Staff & service, amenities, property conditions & facilities
Nous avons apprécié la cuisine du restaurant de l'hôtel
Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an isolated area near some amazing places, but I’m afraid that the train Maya is going to bring a lot of tourism and change the entire nature of the place, and that the local people will be the last to benefit from this. I think we got there just as the wave was starting to break.
Stayed 2 nights in Jan 2025

6/10 Okay

EFRAIN

Habitación limpia y cómoda...
Stayed 1 night in Nov 2024

10/10 Excellent

María Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable sin pretemciones

Buena atención Los colchones algo incómodos
Stayed 1 night in Jan 2025

6/10 Okay

Marie

Liked: Cleanliness, staff & service, room comfort
Hôtel pratique pour passer une nuit avant de visiter Calakmul. Mais chambre pas très charmante, forte odeur d'égouts, taches d'humidité. Mais draps propres
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

A clean, quiet room for a very fair price. Helpful staff provided us with an excellent guide to the Calakmul ruins and the bat cave.
Stayed 3 nights in Jan 2025