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Crystal Hotel

3.5 star property
Crystal Hotel's lush garden offers a peaceful retreat, while the on-site restaurant serves delicious meals with service that makes guests feel genuinely welcome

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Crystal Hotel blends modern comfort with attentive service. The peaceful garden offers a quiet spot to unwind, and the restaurant serves satisfying meals on-site. Staff are genuinely helpful, and free in-room WiFi keeps everyone connected.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
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ibis Cambridge Central Station
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9.0 out of 10, Wonderful, 1,002 reviews
The price is ₩150,301
₩180,361 total
includes taxes & fees
May 25 - May 26
ibis Cambridge Central Station
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Crystal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Hotel?

Check-out is at 10:00 AM.

Where is Crystal Hotel located?

Located in Queen Edith's, this hotel is within 1 mi (2 km) of Cambridge Junction and University of Cambridge. University Botanic Gardens and Cambridge Muslim Welfare Society are also within 1 mi (2 km). Cambridge Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.2

Cleanliness

7.6

Amenities

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 183 out of 449 reviews
Rating 8 - Good. 155 out of 449 reviews
Rating 6 - Okay. 65 out of 449 reviews
Rating 4 - Poor. 32 out of 449 reviews
Rating 2 - Terrible. 14 out of 449 reviews

Reviews

Verified

6/10 Okay

Michael

Disliked: Room comfort
Comfortable hotel close to station and public transport good value for a short break.
Stayed 2 nights in May 2025
Verified

8/10 Good

Catherine A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family hotel

Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms and friendly staff.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Kwame

Liked: Cleanliness, staff & service
Good location and friendly staff! Has a restaurant as well if needed!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness
The room was excellent value for money compared to anything else. It is tired, but very clean, in a great spot and the staff are lovely.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem just outside the City Centre. Would recommend to anyone, as good as any mainstream stay over.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet room, friendly staff and atmosphere
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Xiaodong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet, nice restaurant downstairs, check in was quick and hassle free
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
We had an appointment at addenbrookes hospital and the hotel was close by. Shops just down the road and the staff at the hotel were lovely.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Hayley

Liked: Staff & service, room comfort
Nice and warm,and bed was comfy
Stayed 1 night in Feb 2025
Verified

8/10 Good

Steven

Liked: Amenities
Friendly staff with a nice homely feel
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a guaranteed great stay

Always a great stay :) excellent, kind hospitable service. Clean, comfortable.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Zoe

Liked: Cleanliness, staff & service

A good hotel to stay

Friendly and the responsible stuff and with a restaurant offering Chinese food.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here many times before, could do with a little updating, modernisation etc, but apart from that, clean quiet and comfortable. We would absolutely stay there again!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystal Hotel

Great place to stay. Chinese restaurant in the same building. Some parking out back. We were just passing through. Many restaurants and shopping mall just down the street.
Stayed 1 night in May 2025
Verified

8/10 Good

Adeeb

Liked: Staff & service, room comfort

Basic and Simple, Nice Staff

Stayed for one night, staff were friendly and hotel was ok for a basic, overnight no frills stay.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice relaxing stay and welcome from the moment I stepped into the hotel. Food was good and 20% off food an unexpected bonus!
Stayed 1 night in Aug 2024
Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities
Its a good location
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean, sheets were nice, though the rooms in general are a little run down since it’s an older building.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Nice comfortable room,clean but does look a little tired,furnishings were all in working order and the shower was nice,we would stay again
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Always comfortable and reliable stay. Cozy small room, heating excellent, bed comfy. Clean sheets.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

james

Liked: Cleanliness, staff & service, amenities
Ideal for my needs, it was an old establishment, however the staff were great, and was quite happy with the onsite parking
Stayed 1 night in Nov 2023