Cancun, Quintana Roo hotel rooms at the Independent

"Friendly staff- addressed any issues promptly. Ala cart restaurants were excellent as Well"

"Everyone was amazing and took so much care of us. From the beginning meeting Odaly’s whom boss Andrea was also so accommodating for my 40th birthday trip. Michelle was also such a sweetheart and made sure that she greeted us every time she ran into us. Orquidia at the spa was so welcoming and made sure we had the best experience there. My message therapist Jessica did an amazing service. The security guard Angel was always on top of making sure everything was secure and safe. Along with his partner Diana who always greeted me and asked if all is going well. The team at this temptations resort was magnificent! It was like one big family’s "

"No complaints. Service was excellent, staff was super friendly, had lots of fun with many activities, and steps away from the Cancun nightlife!"

"Excellent location...."

"The customer service was impeccably amazing"

"The entire resort was spotless my husband and i were very impressed, the staff was unbelievably friendly and the quality of the food in the restaurant's was incredible."

"We stayed at Sunscape Resort & Spa Mexico for three days and had a wonderful experience. The rooms were clean and comfortable, the hospitality was amazing, and the staff were always smiling and so kind. The food was great with plenty of options, and the beach was AMAZING!! Overall, we had a fantastic stay and would highly recommend this resort."

"The room was kept spotless. From the very beginning, the staff was absolutely amazing when our luggage was collected to the pool staff. Thomas, Reyes, Entertainment staff Esteban, Ariel, Ileana, All the restaurant and bar staff were amazing. Every staffer I passed had a smile and a greeting. Everyone was more than willing to help with anything we needed. If I have another return trip it will be to Fiesta American. Thank you for everything. "

"We absolutely loved Oleo. The hotel is beautiful, the beach is clean, and our room was lovely. This is not your typical mega-resort — it has more of a boutique feel, which we really enjoyed. We had breakfast at Azul every morning on the patio overlooking the ocean. Don’t forget to ask for hot coffee and bacon, since those aren’t on the buffet. The omelet station, fresh fruit and juices, and oatmeal were my favorites. We ate at both specialty restaurants and loved them — no reservations needed, and the views were gorgeous. The beach is very clean and walkable. The pool music is fun, and the drinks were great. We used the excursion desk for two different outings, and they handled everything perfectly. From the moment we arrived, we were greeted with a welcome drink and the hospitality continued throughout our stay. We tried the lunch buffet by the pool one day and it was just okay, so I would stick with the main buffet restaurant instead. Also, as others have mentioned, if you have mobility issues, getting in and out of the pool can be a bit challenging. Overall, I would 100% stay here again — I actually can’t wait to go back!"