Cancun, Quintana Roo hotel rooms at the Palladium

"Every worker does %110 to keep you happy! I loved every single one of the activities they have like yoga, beach/pool volleyball, silent party, etc… bartenders, cooks every single one of them are the nicest people I’ve ever met. "

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"It was a nice resort. Staff was friendly, food was fine, gym was clean and not crowded. Overall a good experience. "

"It was a great, the staff is very friendly and accommodating, I had a really good experience "

"The staffs are just so wonderful my husband and I enjoyed our stay. Rien à dire c’était trop bien "

"I apologize to the staff for leaving a bad tip for my supper…I did not inderstand the pesos, I thought I had left him a good tips but apparently not…."

"Room was clean- a bit dated but very clean. Property could use some maintenance but it was minor. I highly recommend this resort if travelling with children. They do have to do something to get the situation with Chair reserving under control. People would reserve every chair and then have no one there for hours(sometimes over 5 hours) Others could be using these but they have no system to monitor it. This definately impacted our enjoyment some days "

"Resort is trying to squeeze money out of you any way they can. We had to cancel massage appointment at the spa, since one of us got burned in the sun, and could not make it to the appointment due to pain. Hotel still charged full fee. We tried to talk to supervisors about it, spent hours of valuable vacation time discussing it asking for a refund. Unfortunately, nothing helped. They did try to negotiate to lower the payment amount for the massage that was not performed. But in the end still charged the full amount. We wasted hours of precious vacation time trying to talk to the staff. Seems like one person doesn't know what the other one is doing- disorganized in this sense."

"Staff was great always helpful and cleaning everything. Food was very good lots of choices. "