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"Great and friendly staff. Property is nice but not manicured if they are really a 5 star resort."

"Ary was truly a blessing on our first trip to Bali. Many thanks to him. The rest of the staff was also helpful, kind, and generous. We will be back for sure. Many thanks to all who helped us enjoy our stay. Job well done!!!"

"Our stay at Alaya Resort Ubud was perfect. The staff is warm and attentive. The food for breakfast was fresh and there were so many options both from the buffet and from the a la carte menu. Our room was immaculate and the ac kept us nice and cool. The pools were great and we also used the spa which was delightful. If you're looking to stay in Ubud you should definitely stay at Alaya Resort Ubud."

"Poor communication from the unfriendly staff. We didn't get informed the stairs walking upstairs and down stairs are full of bird poos in the night and morning, my dad fall of from the stairs in the morning, luckily he didn't get serious injuries. After that my dad helped to clean the stairs with some towels, after all of that the hotel try to charge me the use of the towels today! We also met grumpy staff when we chick in, she wasn't very patient when we had one extra guests than the original booking. Overall beautiful place to stay unfortunately staff need to be better communication and more friendly to guests."

"The only thing is please either remove the TV's or please put a few English speaking movies on them"

"The best hotel"

"Perfect, quiet location"

"Beautiful resort with amazing staff"

"A wonderful stay at Como Uma Ubud. The facilities are beautiful and well maintained. The staff were proactive and always professional, going above and beyond to make our stay special. We really appreciated their thoughtful touches and kindness. We’d rate it higher than 🌟🌟🌟🌟🌟 if we could. Thank you Como Uma Ubud!"