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“Not being too family with Birmingham I booked this hotel, was visiting the NEC but I underestimated the distance between the the hotel and the NEC, regardless of that though I can say that the hotel and the area in which it is situated are both lovely, conveniently near local high street shops, the hotel may not be much to look at from the outside but don’t let this put you off, the interior is lovely and well maintained, the reception staff and friendly and helpful, there is free chilled water...

“I can hear everything through the wall.”

“Excellent hotel spotlessly clean, beds & pillows very comfortable”

“Very clean, good facilities, helpful friendly staff, bed could be a bit more comfortable.”

“the good: great location, nice pool area, snacks and water available all the time. Bad: not clean, smelled cleaning products when we arrived, took a while for te smell to go away. didnt bring extra pilows when i asked fot it, the reception said that it was on the way but never received it. Did't refill the coffee paper cups.”

“Train station being close is about the only good thing this place has to offer. You have to make it past the bar with a bunch of rowdy drunks talking trash to you just to check in. Whoever took the pictures for this place deserves a raise. The room is tiny. The mattress is old. The bathroom is gross. The carpet is gross. Was woken up at 2 am by a guy pounding on the door next to us begging someone to let him in. This went on for about 15 minutes the first night. There is no security lock on the...