“The first impression was good on entering the hotel. The lift however is insufficient in size especially with many guests as was case when I stayed. This caused problems at breakfast time.
The single room was smaller than expected.
Reception staff V Good.
Limited seating in comfortable Piano Bar area. There were 2 coach trips in every day of my stay.
Ideal position for Public transport.”
“We were in a sea view room and it was very tired and ready for a refurb very disappointing was the towels hadn’t been changed or the bathroom bin emptied
The breakfast was very good and available if you have an early start
Position is excellent”
“Hotel is in a very central location with a bus stop right outside and train within walking distance.
The staff and other locals we met were very welcoming and the food that we sampled during our stay was of a high standard. The rooms were clean with comfortable beds.
Having the transport options close by enabled us to visit the various places we wanted to go to.”
“I went for business trip.
So I didn't experienced the Casino and around of the Hotel.
I think this hotel is good at for short travel.
The room is clean, bathroom is convient for shower.
Free Wifi can be used for 2 computer/room.
However the eating included in dinner and breakfast in the hotel is normal.”
“We had a great stay with our Grandchildren the location is excellent and the rooms we had were spacious and clean. Our hosts were so friendly and went above and beyond our expectations to make our stay memorable.”
“There is nothing to criticize the staff where friendly and helpful the breakfast was excellent the room was spot on and heated which you could control would definitely recommend.”
“The Claremont’s location is excellent, but unfortunately, that was the strongest aspect of our stay. Although the hotel is rated four stars, our experience was closer to that of a two-star property. The building is badly in need of repairs and modernization. The hallways are unusually dark, with the lights switching on only after someone begins walking through them. This is particularly concerning because some of the doorways are extremely low. My husband hit his head on one because the hallway...
“It was quite a frustrating stay. We had issues with getting our room fully cleaned (checked in on Monday, room cleaned on Thursday). Also, the second morning we were woken up by a complete construction next door - no warning, no notice. With that said, after many trips to the reception, the issues were fixed and the staff was apologetic. Also, great central location and great breakfast.”