โI tried to check-in but booking was cancelled without prior notice. Due to unprecedented booking extension from previous customer, the Hotel asked me to stay at another hotel located 20 miles away from it. They naver informed me till I arrived at hotel. I had to stay another hotel and missed to meet with import customer. This hotel service was one of the worst hotel from my travel around world.โ
โMy only recommendation for future stays is replenishment of breakfast options. We came in during the first hour and several breakfast options were already out. Otherwise excellent property, excellent staff, price qas surprising for the excellent condition of the property. โ
โWe have stayed here a couple of times and it's always quick, clean, easy, and nice. This hotel is truly in a perfect part of the North Loop making it easy to walk/Uber anywhere we want to go.
My only complaint is that the pillows are brutal! I meant to bring my own pillow with this time but forgot and instantly regretted it.โ
โBest hotel ever! Everyone that works there is angelic! And the beds and pillows and views and pool and gymโฆ. I could go on. But the help there is even better- like seriously!!!! Only thing to keep in mind is to get to the pool kinda early if u want a chair. Otherwise thereโs a waitlist. Worth it though! โ
