"Check in was a very good experience, friendly helpful staff, although it was a bit disappointing that our room wasn’t ready at around 3:45. OK, website says 4…
Parking situation was another matter, from a staff and systems perspective this needs some changes. It’s a complicated system and they do not provide a concise set of instructions to take with you or make a snapshot of. Our biggest gripe was the unfriendly, hostile nature of the underground parking lot attendant (tall, thin, in his 50’s) at around 07:00. Rapid speech, arrogance, “our system works perfectly”, and loudness got to the point where I nearly stepped out of the car for a more thorough confrontation which he came very close to earning. My German is good so I understand what was being conveyed.
Other than that…no issues."
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