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"Nice location, clean room, Happy Hour passes, and included breakfast."

"Spacious room. Clean"

"We had a great experience at the Omni for our daughter's birthday sleepover. There was a huge wedding happening that same weekend and after some mixups with the rooms we reserved over a month in advance we were upgraded to suites with adjoining doors. The young lady at the front desk and the manager worked hard and were very empathetic, professional and kind. They went above and beyond to make sure we had what we needed and I really Appreciate them. The hotel was Beautiful and the girls had a Blast! :o)"

"Room was very clean. Had a great time at the casino."

"B"

"I had a really great stay at Hotel Riu Plaza Chicago overall. The location was honestly one of the best parts, it’s perfectly situated and close to so many attractions, restaurants, and things to do. Everything I planned during my trip was within easy reach, which made getting around super convenient and stress-free. The room was clean, comfortable, and well-maintained, and the overall atmosphere of the hotel felt modern and welcoming. The staff was also pleasant and helpful throughout my stay. If I had to rate the breakfast, I’d say it was mid, not bad, but nothing particularly memorable. It got the job done, but it wasn’t a highlight of the experience. That said, the stay itself was great, and I truly enjoyed my time there. I’d definitely recommend it, especially if you’re looking for a hotel in a prime Chicago location."

"The room was clean, however, the sheet were not clean. When askid if we wanted our room to be clean, "

"Staff member at the front desk Sam was lovely "

"Great Staff at front desk! Very personal able and helpful! I was also very surprised how nice the property was."