Cevahir Aqua Heybeliada Tours

The hotel staff were excellent, helped with the luggage both with check-in and check-out. The cleaning lady was very sweet, and helpful. The hotel staff was excellent. The spa experience, however was rather disappointing....very dark premises...hot stone massage was done with luke warm or rather coldish stones, for 60$ for 50 minutes and rather average/ robotic type massage wasn't very relaxing....there was a possibility to use sauna for 20 minutes, and they knock to prepare the room for the next person. But this was the spa experience. The hotel staff however were great and super-helpfu. The location is great in terms of walking in the area, but rather loud if you wish to get fresh air or sleep with the windows open...it is possible that my room location was as such.

My stay at the hotel was decent overall, but it didn’t quite stand out in any major way. The staff were polite and generally helpful when needed, though the interactions felt a bit routine rather than especially warm or memorable.

Staff are so kind, polite and helpful as if you are spending time with your family. They are extremely caring. Very clean and on time, EXCELLENT