Skip to main content

Sheraton Charlotte Hotel

4.0 star property
Travelers can enjoy American cuisine at two on-site restaurants, sip drinks at the bar, or relax by the pools at this centrally located Charlotte hotel.

Choose dates to view prices

Located in downtown Charlotte, the Sheraton Charlotte Hotel has two restaurants serving all meals. Guests love the attentive staff and made-to-order breakfast. The property features a rooftop terrace, indoor pool, and an on-site coffee shop for quick refreshments.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is ₩192,859
₩222,269 total
includes taxes & fees
Apr 2 - Apr 3

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds

1 bedroom, down comforters, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(125 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Down duvet
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(106 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Down duvet
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | View from room

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Down duvet
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, City View

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Down duvet
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, down comforters, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Down duvet
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Down duvet
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, down comforters, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, down comforters, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Down duvet
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Property amenity

Moxy Charlotte Downtown

Uptown Charlotte
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 225 reviews
The price is ₩180,569
₩208,105 total
includes taxes & fees
Mar 22 - Mar 23
Moxy Charlotte Downtown
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Uptown Charlotte neighborhood, Sheraton Charlotte Hotel is connected to the convention center. Charlotte Douglas Airport Overlook is a notable landmark, and travelers looking to shop may want to visit SouthPark Mall and Northlake Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Spend some time exploring the area's activities, including golfing. Visit our Charlotte travel guide
Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame featuring a city, a garden and night scenes
    NASCAR Hall of Fame
    10 min walk - 0.9 km
  • Charlotte Convention Center showing modern architecture
    Charlotte Convention Center
    10 min walk - 0.9 km
  • Charlotte_EpiCentre_553248621560904202_0004
    Queen City Quarter
    11 min walk - 1.0 km
  • Home of the Charlotte Hornets.
    Spectrum Center
    12 min walk - 1.0 km
  • Bank of America Stadium and downtown city skyline of skyscrapers, Charlotte, North Carolina, United States.
    Bank of America Stadium
    20 min walk - 1.7 km

Getting around

  • Charlotte Station
    8 min drive
  • McDowell Street Tram Stop
    8 min walk
  • Charlotte-Douglas Intl. Airport (CLT)
    11 min drive

Restaurants

  • Buffalo Wild Wings
    9 min walk
  • Gyu-Kaku Japanese BBQ
    5 min walk
  • Dilworth Neighborhood Grille
    8 min walk
  • Chipotle Mexican Grill
    11 min walk
  • CAVA
    9 min walk

About this property

Sheraton Charlotte Hotel

Upscale hotel remodeled in 2025 and located near Charlotte Convention Center
Located close to Spectrum Center and Bank of America Stadium, Sheraton Charlotte Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and multilingual staff
  • Coffee/tea in the lobby, wedding services, and a ballroom
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 305 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with premium channels
  • LED light bulbs, mini fridges, and coffee/tea makers

Similar properties

Terrace/patio
Homewood Suites By Hilton Charlotte Uptown First Ward
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,528 reviews
The price is ₩180,991
₩208,592 total
includes taxes & fees
Apr 5 - Apr 6
Homewood Suites By Hilton Charlotte Uptown First Ward
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • City Lights Rooftop
  • Craft City Sports Pub
  • Social Bar & Kitchen

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (66,737 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - June 2025
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May 15 to September 30
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on Apr 2, 2026 start from ₩192,859, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Charlotte Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 25 per night. Valet parking is available for USD 35 per night.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Charlotte Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Charlotte Hotel located?

Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sheraton Charlotte Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 954 out of 1531 reviews
Rating 8 - Good. 246 out of 1531 reviews
Rating 6 - Okay. 153 out of 1531 reviews
Rating 4 - Poor. 94 out of 1531 reviews
Rating 2 - Terrible. 84 out of 1531 reviews

Reviews

8/10 Good

Quintilla

Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant, establishment was clean and welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

Keenan

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Nima

Clean room, good staff
Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect - clean and everything worked. Everyone I spoke with was pleasant and helpful. Very happy to be able to check in early as my flight got in very early. I would definitely stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Gene

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice skyline view, good service. Building is a bit dated. Nice lobby n bar.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. A tad bit out of downtown but that's not a bad thing. Clean room and staff was attentive to everything.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people
Stayed 1 night in Dec 2025

8/10 Good

Dshonne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable beds.
Stayed 3 nights in Nov 2025

6/10 Okay

Jaysen

Liked: Cleanliness, property conditions & facilities
Room was nice, friendly staff, but prices in every restaurant and bar were way overpriced for what was being served. The hotel also has some issues with the fire alarm in the place as it went off twice and one of those times was very early in the morning. Not fun
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff, room was excellent. Great breakfast also. Will always stay at the Sheraton Charlotte when visiting Charlotte, NC Once again, staff was suberb and the room !!
Stayed 1 night in Nov 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, enjoyable family time with food and a good time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
Breakfast was great, property was spotless and the staff were so polite. I’ll definitely be back
Stayed 2 nights in Nov 2025

10/10 Excellent

Rainer J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last night for my BF birthday and everything was amazing!!! Very nice hotel and the staff was beyond extraordinary ❤️ we will be back and I will recommend to everyone!
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good bar
Stayed 2 nights in Aug 2025

10/10 Excellent

Derrick L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in The Queen City

The property is exactly as described it is in an absolute fantastic location adjacent to everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entire hotel was clean, smelt clean, felt clean. Every employee was friendly and helpful. Late night dinner from the bar was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular and the roof top just topped it off.
Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds
Stayed 2 nights in Sep 2025

10/10 Excellent

Evettea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean. In the city and close to everything
Stayed 2 nights in Oct 2025

10/10 Excellent

constance

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good price, great breakfast. Bar was lack luster and highly over priced for not great drinks
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Panthers game. New, clean, modern. Crowded and noisy ground level but quiet rooms upstairs. Great sports watching venue!
Stayed 1 night in Oct 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were busy but very polite and efficient. We didn’t eat breakfast… it seemed overpriced and not appealing.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Sep 2025

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian was super helpful & made my stay a breeze. Will definitely stay at this hotel again , very convenient & overall nice & quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great clean room, comfy bed, great breakfast.
Stayed 3 nights in Apr 2025