Located in Chatham, The Charles Hotel is in the historical district and near a train station. Central Theatre and Medway Little Theatre are cultural highlights, and some of the area's activities can be experienced at Chatham Ski and Snowboard Centre and Bridgewood Manor Day Spa. The Vines Park and Historic Dockyard Chatham are also worth visiting. Visit our Chatham travel guide
15 New Road, Chatham, England, ME4 4QJ
What's nearby
Historic Dockyard Chatham
16 min walk - 1.4 km
Rochester Castle
3 min drive - 2.4 km
Rochester Cathedral
3 min drive - 2.4 km
Central Theatre
3 min walk - 0.3 km
Medway Little Theatre
15 min walk - 1.3 km
Getting around
Chatham Station
3 min walk
London (SEN-Southend)
68 min drive
Restaurants
The Thomas Waghorn
4 min walk
Gurkha Fire
3 min walk
Greggs
13 min walk
McDonald's
6 min walk
Burger King
7 min walk
About this property
The Charles Hotel
Hotel in the historical district
At The Charles Hotel, you can look forward to a terrace, a bar, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
Free self parking
A banquet hall, concierge services, and a front-desk safe
Free newspapers, luggage storage, and meeting rooms
Room features
All guestrooms at The Charles Hotel include comforts such as free WiFi and sound-insulated walls.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
28-inch flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Frequently asked questions
Is The Charles Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Charles Hotel?
As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at The Charles Hotel on Oct 7, 2026 start from ₩108,415, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The Charles Hotel?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at The Charles Hotel?
Check-out is at 11:00 AM. Late check-out is available for a fee.
Where is The Charles Hotel located?
Situated in the historical district, this hotel is within a 10-minute walk of Central Theatre and Great Lines Heritage Park. Chatham Naval Memorial and Medway Little Theatre are also within 15 minutes. Chatham Station is only a 3-minute walk and Rochester Station is 22 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Charles Hotel Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.6
Location
7.8
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 66 out of 214 reviews
10 - Excellent
66
Rating 8 - Good. 65 out of 214 reviews
8 - Good
65
Rating 6 - Okay. 28 out of 214 reviews
6 - Okay
28
Rating 4 - Poor. 18 out of 214 reviews
4 - Poor
18
Rating 2 - Terrible. 37 out of 214 reviews
2 - Terrible
37
Reviews
Verified review
8/10 Good
Sarah
May 26, 2026
Liked: Cleanliness, staff & service
I chose this hotel due to its proximity to the venue I needed to visit and the fact that it had parking. So 10 out of 10 for that. I wasn't really fussed about anything else. They did offer me a full english breakfast for £10 so I had that - it was reasonable. The room was clean but a bit small, view to the street, a bit noisy obviously. Bed was comfy. Staff were very helpful. So all in all, I would say I got what I paid for. yes, I would use it again if visitng that area.
Very friendly and helpful staff. Room was freezing and no window in room!!! Very strange little room. There was a window which couldn’t open into the inside corridor!
Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
Stayed 1 night in Jul 2025
Verified review
6/10 Okay
Sarah
Apr 13, 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was perfectly ok for a reasonable and good value overnight stay - the room was clean and had everything needed but the mattress was very uncomfortable indeed, needs replacing. Sadly I had a poor night's sleep due to mattress being long past its use by date. A shame because everything else was ok.
Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
Stayed 1 night in Aug 2024
Verified review
8/10 Good
Lesley Corke
May 12, 2024
Liked: Cleanliness
Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry.
Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning.
Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
This hotel is perfectly positioned for everything you need to do or find, staff are amazing, I've got a speak problem and they where happy to help me, I would 100% stay there again
Stayed 1 night in Jun 2026
Verified review
8/10 Good
James
May 23, 2026
Liked: Cleanliness, staff & service
I stayed as I needed a room for the night, last minute. For the price it was actually fairly decent. The carpets in the hallways and stairs probably aren't the best choice. However room was clean and bathroom was fine. Staff member was helpful and the Indian restaurant connected did decent food and reduced for hotel guests. Shame they didn't make me a Chicken Tikka Madras despite writing it on the box, it was Lamb Tikka 😂 but I couldn't be bothered going downstairs to get them to sort it, but it was overall very nice anyway.
There is limited free parking at the back of the hotel, quite a lot of stairs though from the rear of the property so might not suit people who struggle with stairs.
Would stay again in a similar situation. It was roasting and no sign of any fans in the room, bed was comfortable though.
Stayed 1 night in May 2026
Verified review
8/10 Good
Doreen
Sep 14, 2026
Liked: Cleanliness, staff & service
Everything was fair and good, nothing to complain about, The hotel is situated not far from the Town Centre, 5 minutes walk.The hotel could do with a lift , as my bedroom was on the second floor, and stairs can be dangerous.I would defiantly go back there again.
Budget two nights but having no hot water until a staff member came to the room with a drill and screwdriver to sort was not great. The shower pressure was very poor also.
Dog smell on the stairs up to the room in the hotel.
It states on the hotel facilities an iron and ironing board. What I was given to use was shocking and the iron ended up marking my shirt.
I appreciate it was cheap but I will nevwe stay here again.
Everything about the hotel was brilliant. The guys down at reception were really helpful and welcoming, if we were staying in the area again I would definitely use them in future!
I was visiting family, so just required a base. The hotel was ideal and I spent 3 nights/4 days in the area. I would definitely stay at the hotel again, as I regularly visit my family.