Citrus Hotel Cheltenham by Compass Hospitality

Property class: 3

Choose dates to view prices

Located close to Cheltenham Town Hall and Everyman Theatre, Citrus Hotel Cheltenham by Compass Hospitality provides dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
The current price is ₩82,877
₩99,453 total
includes taxes & fees
Oct 4 - Oct 5

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, and a window with curtains.

Standard Double Room

8.8 out of 10
Excellent
(28 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

A hotel room with a bed, a desk, a chair, and a large window.

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a sofa, a small table, a mirror, and a wardrobe.

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room

A hotel room with two beds, a desk, and a chair.

Triple Room

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with a sofa, two armchairs, a bed, a flat-screen TV, a mirror, and a window with curtains.

Quadruple Room

7.0 out of 10
Good
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Accessible Double Room

A hotel room with two beds, a desk, a shower area, and a TV.

Accessible Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Twin Room

A hotel room with two beds, a desk, a chair, a large window with curtains, and a flat-screen TV mounted on the wall.

Accessible Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

DOUBLE Accessible

  • Sleeps 4

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, and a window with curtains.

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

DOUBLE STANDARD

  • Sleeps 4
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About the neighborhood

Located in Cheltenham, Citrus Hotel Cheltenham by Compass Hospitality is in the city center and near a train station. Everyman Theatre and Cheltenham Art Gallery and Museum are cultural highlights, and some of the area's notable landmarks include Cheltenham Town Hall and Tewkesbury Abbey. University of Gloucestershire and Cheltenham Racecourse are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Cheltenham travel guide
Map
Wellington Street, Cheltenham, England, GL50 1XZ

What's nearby

  • A historic building with classical architecture, a cobblestone street, and a clear sky.
    Cheltenham Town Hall
    3 min walk - 0.3 km
  • A historical exhibit with a statue, a sign for Wills's Capstan Cigarettes, and a framed document.
    Cheltenham Art Gallery and Museum
    12 min walk - 1.1 km
  • A stone bridge over a canal with a reflection in the water, surrounded by trees and blooming pink flowers.
    Pittville Park
    15 min walk - 1.3 km
  • Everyman Theatre
    5 min walk - 0.4 km
  • University of Gloucestershire
    18 min walk - 1.5 km

Getting around

  • Cheltenham Spa Station
    3 min drive
  • Birmingham Airport (BHX)
    73 min drive

Restaurants

  • Planet Caravan
    2 min walk
  • Caffè Nero
    5 min walk
  • The Moon Under Water
    2 min walk
  • Costa Coffee
    3 min walk
  • Sandford Park Alehouse
    5 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

  • Hotel near Cheltenham Town Hall
  • Located close to Everyman Theatre and Cheltenham General Hospital, Citrus Hotel Cheltenham by Compass Hospitality provides dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Continental breakfast (surcharge), self parking (surcharge), and express check-out
    • A banquet hall, coffee/tea in the lobby, and luggage storage
    • Multilingual staff, a 24-hour front desk, and a front-desk safe
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 59 rooms include comforts such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Electric kettles, daily housekeeping, and desks

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  • Free WiFi
  • Housekeeping
  • 24/7 front desk
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The price is ₩69,761
₩83,713 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (GBP 10 per day)
  • Extended parking on site (GBP 8 per day)
  • Limited onsite self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1960
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 9.95 for adults and GBP 5 for children
  • Self parking fee: GBP 10 per day
  • Extended parking fee: GBP 8 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Citrus Hotel Cheltenham by Compass Hospitality pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Citrus Hotel Cheltenham by Compass Hospitality?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Citrus Hotel Cheltenham by Compass Hospitality on Oct 4, 2026 start from ₩82,877, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for GBP 10 per day. Extended parking is available for GBP 8 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Citrus Hotel Cheltenham by Compass Hospitality?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Citrus Hotel Cheltenham by Compass Hospitality?

Check-out is at 11 AM.

Where is Citrus Hotel Cheltenham by Compass Hospitality located?

Located in the heart of Cheltenham, this hotel is within a 10-minute walk of Cheltenham Town Hall and Everyman Theatre. Cheltenham General Hospital and Cheltenham Art Gallery and Museum are also within 15 minutes. Cheltenham Spa Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citrus Hotel Cheltenham by Compass Hospitality Reviews

7.8

Good

7.8

Cleanliness

8.4

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 293 out of 929 reviews
Rating 8 - Good. 351 out of 929 reviews
Rating 6 - Okay. 176 out of 929 reviews
Rating 4 - Poor. 66 out of 929 reviews
Rating 2 - Terrible. 43 out of 929 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good location and comfortable rooms
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with our stay nice room easy parking And helpful staff especially Phil on reception
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and the room was a good size and well equipped. The secure underground parking was excellent.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed four nights and not once did anyone come to take out trash or bring new toilet paper. Great location within 3 minute walk to restaurants, Room was clean and bed was comfortable. But the decor is very dated and tacky. Carpet had visible worn spots and appeared to be really old. I would not stay here again or recomment hotel to anyone.\
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Booked for 4 nights.Towels and bins should have been changed on 3rd morning.Not done.Towels changed on 4th night.Bins over flowing and smelly not emptied during stay.Staff pleasant but lackadaisical.Outside steps were filthy.Not a good look at all.Will probably stay there again because location was excellent.Overall 6 out of 10
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Room was clean, staff pleasant and friendly, good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are lovely. Perfect stay as always. Lovely big bed and clean bathroom. Thanks
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Great location, price and accommodation. Will certainly book again. Great to have a car park too for guests.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Helpful and friendly staff on front desk, large room, big and very comfortable bed. very central location, parking underneath hotel at £10 a night. Decoration a little tired, but absolutely brilliant value overall, I will certainly stay there again the next time I'm in Cheltenham.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Central location for those on a tight budget
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
hotel was quite Old, still quite good. It was near Center. In the Area was many good Bars & Restaurant. Breakfast could be more wider. we enjoyed to be there.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Cheltenham for a festival, so what mattered to me was a centrally-located hotel with car parking, decent bed & bathroom. All of which they have...along with friendly and helpful staff (always a bonus). The hotel was clean and quiet and provided a decent basic breakfast. One point: car parking is limited, and would be challenging for anyone trying to put one of the big 4x4s so popular nowadays into one of the spaces.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Both the hotel and room was clean and fresh, everything needed for an overnight stay or longer. Equal to a premier Inn only considerably cheaper. Definitely staying here again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking good and efficient. Breakfast adequate. View non existent. Very reasonable price Bed very comfortable. Minimum frills. What I expected for such a low price Very convenient location for centre Staff excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and easy and the person on reception was friendly. The room was quite dated, but spotlessly clean and had everything we needed for a comfortable stay. The location was great, with plenty of pubs and places to eat close by. I felt our stay was extremely good value for money.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but very basic. It was hot weather and the room who was hot and stuffy. The entrance to the hotel was not inviting or in good order. The location is good for centra Cheltenham
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Quite basic but clean, fluffy towels and tea/coffee making facilities. No aircon but there was a fan available and it was surprisingly quiet so we were able to sleep with the windows open. The properties behind the hotel, which our room faced, were being renovated so I imagine that could be noisy if staying during the week but we were there at weekend and it was surprisingly silent. There is underground parking at the hotel but that was full, however we parked in the Rodney Road multi-storey car park overnight and only cost £16. All very central.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfectly located, staff friendly, room spacious and clean.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel is basic but good value for money and very clean
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I night stay, perfect location for town hall events
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a perfect place for a short stay. Staff were friendly and I felt safe staying there as someone travelling alone.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and the check-in process was easy.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location

Excellent location, very comfortable room. Would stay here again.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, plenty of dining options walking distance.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, clean and friendly staff
Stayed 1 night in Sep 2023