Chettisham, Ely hotel rooms at the Premier Inn

"Yes but the staff were not very customer friendly. The bed was very uncomfortable. When we checked out no questions asked how was your stay my husband asked where to leave the keys she said just there. Not acceptable we came all the way from London. It was suppose to be igh hotel. We would like a refund "

"So much character, a really charming hotel. Staff are so attentive and reception were so welcoming and helpful. Room is big and everything you need! Location was also perfect. Breakfast buffet was delicious, really fresh produce and variety. Cocktail were also great, just maybe a little slow. Bed was sooo comfy as well! Overall, a really really wonderful stay. Would 1000% recommend, and will be back !! "

"I was disappointed with breakfast- it lacked variety."

"Another lovely stay at this stand up hotel, pleasant & friendly staff, very clean room Health club & breakfast lovely, however some relaxing music in the health club would be a bonus. We will be returning in the summer. "

"The room had potential to be very nice, but unfortunately, the cleanliness was very disappointing. On top of that, the kitchen, one cupboard was missing a handle, and another wouldn’t close properly. The bathroom itself is modern and features a spacious shower, but it hadn’t been cleaned properly, and the shower gel was nearly empty. The location isn’t very convenient unless you have a car, although there is a lovely coffee shop nearby, a couple of restaurants, and a supermarket."

"Breakfast was ok but the continental one did not have any option for non meat like eggs ,chicken etc.only option was red meat.Room was clean but the duvets had human hair which means the cleaning was not done well.Another thing which we did not like was the continental breakfast people were asked to move to another side carrying food.The location was excellent and hotel was clean and neat otherwise..we paid around 114 per night which could have been bit less "

"Grest all round "

"Good evening restaurant, good management, nice site plenty of walks, rooms really let it down, way in need of a refresh, and deep clean."

"Great breakfast and bar. Beautiful property. "