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Mia Bacalar Luxury Resort & Spa

4.5 star property
Lakefront resort with a marina and a full-service spa

Choose dates to view prices

Mia Bacalar Luxury Resort & Spa, nestled near Lake Bacalar, offers a tranquil oasis with a marina, poolside bar, and outdoor pool. Unwind at the spa with Swedish massage or aromatherapy treatments and enjoy yoga classes at the gym. The resort also features HUNAB KU restaurant for meals throughout the day.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Room service
  • Bar
  • Breakfast included
  • Pool
  • Gym

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxe Saasil Room

Luxe Saasil Room | Premium bedding, down comforters, minibar, in-room safe

Luxe Saasil Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Dining table
Flat-screen TV
Down duvet
Blackout drapes/curtains
Furnished balcony
Soundproofed rooms
Individually decorated
Air conditioning
Dining table
Blackout drapes/curtains
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Jeex Suite

Grand Jeex Suite | Premium bedding, down comforters, minibar, in-room safe

Grand Jeex Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Deck/patio
Private hot tub
Soundproofed rooms
Individually decorated
Air conditioning
Rollaway/extra beds (free)
  • 75 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ixchel

Premium bedding, down comforters, minibar, in-room safe

Ixchel

Highlights

Furnished balcony
Soundproofed
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Furnished balcony
Private pool
Soundproofed rooms
Individually decorated
Air conditioning
Rollaway/extra beds (free)
  • 33 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Living area | 55-inch flat-screen TV with cable channels, TV, streaming services

Deluxe Room

Highlights

Furnished balcony
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Furnished balcony
Private hot tub
Soundproofed rooms
Individually decorated
Air conditioning
Rollaway/extra beds (free)
  • 55 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

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About the neighborhood

Map
Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 1 min walk - 0.0 km
  • Polytechnic University of Bacalar - 6 min drive - 5.0 km
  • Fort of San Felipe - 8 min drive - 6.1 km
  • Laguna Bacalar Ecological Park - 8 min drive - 5.4 km
  • Cenote Cocalitos - 10 min drive - 10.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬3 min drive
  • ‪Xoloitzcuintle Bacalar - ‬5 min drive
  • ‪Mistura - ‬5 min drive
  • ‪Marisqueria El Taco Loco - ‬2 min drive
  • ‪Las Miches De La 1 - ‬5 min drive

About this property

Mia Bacalar Luxury Resort & Spa

Luxury resort near Lake Bacalar
Located close to Laguna Bacalar Ecological Park and Fort of San Felipe, Mia Bacalar Luxury Resort & Spa provides free continental breakfast, a marina, and a poolside bar. Active travelers can enjoy motor boating at this resort. Treat yourself to a facial, a hot stone massage, or a body scrub at the onsite spa. The on-site restaurant, HUNAB KU, offers breakfast, lunch, and dinner. Yoga classes are offered at the gym; other things to do include boat tours and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and a 24-hour front desk
  • Motorized watercraft on site, secured bicycle storage, and beach umbrellas
Room features
All guestrooms are individually decorated, and offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 55-inch flat-screen TVs with streaming services and cable channels
  • Wardrobes/closets, a personal chef, and travel cribs

Similar properties

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MBH Maya Bacalar Hotel Boutique

  • On private beach
  • Hot Tub
  • Spa
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • HUNAB KU

Things to do

  • Bicycle storage
  • Boat tours
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Water sports equipment
  • Yoga classes

Family friendly

  • Dining table
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Chef service
  • Dining table
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 1100 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: MXN 1100
  • Pet fee: MXN 1500 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mia Bacalar Luxury Resort
Mia Bacalar Luxury
Mia Bacalar Luxury Resort Spa
Mia Bacalar & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort
Mia Bacalar Luxury Resort & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort Bacalar

Frequently asked questions

Does Mia Bacalar Luxury Resort & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–5:00 PM.

Is Mia Bacalar Luxury Resort & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 1500 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mia Bacalar Luxury Resort & Spa?

Self parking is free at this property.

What time is check-in at Mia Bacalar Luxury Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mia Bacalar Luxury Resort & Spa?

Check-out is at noon.

Does Mia Bacalar Luxury Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1100 per vehicle applies.

Where is Mia Bacalar Luxury Resort & Spa located?

Situated on the waterfront, this luxury resort is steps from Lake Bacalar and 2.7 mi (4.3 km) from Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within 6 mi (10 km).

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Reviews

Mia Bacalar Luxury Resort & Spa Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

8.4

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 154 out of 266 reviews
Rating 8 - Good. 56 out of 266 reviews
Rating 6 - Okay. 24 out of 266 reviews
Rating 4 - Poor. 21 out of 266 reviews
Rating 2 - Terrible. 11 out of 266 reviews

Reviews

10/10 Excellent

ESTEFANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is really nice ajd the staff were super
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
PERFECT PROPERTY
Stayed 1 night in Aug 2025

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights in Bacalar

Service and rooms were great! The problem was the restaurant….2 of 3 days okay for breakfast, last day everything was salty; awful for dinner, made 2 tries and regretted it. Angelica gave us a massage to my wife and I….very relaxing. Also great attention from Paco (lifeguard), he provided kayaks and paddle boards to use at the lake.
Stayed 1 night in Dec 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo espectaculares, totalmente recomendable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful and unique
Stayed 1 night in Sep 2025

8/10 Good

Laura Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable en todas las áreas. El spa está muy bien
Stayed 4 nights in Sep 2025

10/10 Excellent

Karla Patricia

Liked: Cleanliness, staff & service
Me gustó mucho las instalaciones, la comida y el servicio en el spa, fabuloso
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis Antonio Treviño

Liked: Cleanliness, staff & service, property conditions & facilities
Súper Tranquia, súper relajante y muy buen servicio. Gracias
Stayed 2 nights in Aug 2025

10/10 Excellent

Umberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto particolare e curata, su una laguna meravigliosa. Camere splendide, pulite e molto moderne. Ristorante piacevole, forse troppo caro ma di buona qualità. Nel complesso davvero un soggiorno gradevole.
Stayed 1 night in Aug 2025

10/10 Excellent

Jezahel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de su personal es excepcional
Stayed 3 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Ok place. Just arrived jets see
Stayed 1 night in Aug 2025

10/10 Excellent

Sonia Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar, para relajarse y disfrutar de la laguna, habitaciones excelentes
Stayed 3 nights in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at MIA Bacalar, and it won’t be our last—our family is already planning a return visit for the Christmas holidays. The staff is incredibly friendly and welcoming, consistently going above and beyond to ensure we have a great experience. If there’s one area for improvement, it would be the breakfast, which could be more varied and satisfying.
Stayed 1 night in Jul 2025

8/10 Good

Diana Belen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo y con la laguna súper
Stayed 2 nights in Jul 2025

6/10 Okay

cecilia

Liked: Cleanliness, property conditions & facilities, room comfort

Cecilia

El hotel es muy lindo com acceso privada a la Laguna, sin embargo, ya se nota un poco descuidado, donde hace falta mantenimiento, el servicio es lento aunque no haya gente y el personal es amable pero hay que estar pidiendo apoyo todo el tiempo, no se acercan ni ofrecen nada proactivamente. Tomamos un masaje en el spa y el baño olía horrible, no hay aromaterapia, medio sucias las regaderas. En fin, el lugar es muy bonito pero si no inyectan dinero mejor inyectarle también en servicio
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Estuvimos muy a gusto las instalaciones muy bien y el spa perfecto
Stayed 4 nights in May 2025

4/10 Poor

JOSE

Liked: Staff & service
Disliked: Property conditions & facilities

No regreso jamás

Rente habitación con alberca privada, la encontramos muy sucia y la reportamos, nunca fueron a darle mantenimiento, no la pudimos usar. No tenía caja fuerte, solicité una, quedaron de llevarla al día siguiente, nunca sucedió. El mini bar de la habitación no enfría, lo cambiaron por uno más grande. Se fue la señal de internet y TV, pregunté al recepcionista que empresa les daba el servicio de Internet y video y no supo responderme, afortunadamente apareció en ese momento la Gerente, le hice la misma pregunta y no sabía que empresa les daba el servicio de Internet. La alberca principal sucia y sumamente descuidada, la propiedad se ve triste, desatendida, urge darle mucho mantenimiento y cariño. El personal muy atento y con ganas de ayudar pero sin las herramientas necesarias
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el lugar súper hermoso tranquilo me la pasé súper la atención excelente súper recomendado
Stayed 4 nights in Jun 2025

10/10 Excellent

Kesia

Liked: Cleanliness, staff & service
Es excelente el hotel. Todo perfecto. No nos dieron mejor categoría, me dieron la q yo pedí en la página. Pero todo bien!
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Mia. The rooms and staff were absolutely amazing and friendly. The property was well kept and clean. I will definitely stay at Mia again.
Stayed 4 nights in Mar 2025

6/10 Okay

BERNADETTE

Disliked: Amenities, property conditions & facilities
The property is nice, but many improvements need to been done for the price they charge to stay, expensive. Our room was very nice and clean, but AC gave a unpleasant smell, they offer aroma therapy fragrance but that lasted a little. Restaurant had great food, and servers are extremely nice, but very unorganized. I will not return.
Stayed 2 nights in Feb 2025

2/10 Terrible

Oliver

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El mantenimiento y servicio es pésimo, tuvimos un par de accidente uno de consecuencias graves. Uno en la zona de alberca donde las tablas qué la rodean están sueltas y mi hijo se cayó y la más grave una desatencion por parte de la Gerente y el servicio de mantenimiento qué permitió que entrará el agua a la habitación ocasionando un accidente el cual tendrá implicaciones jurídicas.
Stayed 3 nights in Jan 2025

6/10 Okay

ivon orly

Liked: Cleanliness, staff & service
Está muy carente de personal , Y el personal está muy poco capacitado
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, very calm place and friendly staff. The rooms are roomy and comfortable. Great place to stay, would stay again if I come back to Bacalar!
Stayed 3 nights in Jan 2025

4/10 Poor

jean-patrick

Disliked: Cleanliness, staff & service, property conditions & facilities

Passez votre chemin, gagnez du temps et argent.

À la première arrivée à l’hôtel, on voit une hacienda traditionnelle, et bien entretenue. Nous avons séjourné deux jours dans cet établissement loin de tout en pensant trouver tranquillité et service de qualité. Malheureusement c’est avec une grande déception que nous avons vécu une mauvaise expérience malgré le prix de 500€/ nuit! - piscine non chauffée. - il faut appeler plusieurs fois pour avoir le nettoyage de chambre qui n’a pas été fait de la journée. - coup de fusil de chasse à tout heure de jour comme de nuit, c’est très surprenant. - aucun service à la piscine, les plats ne sont pas débarrassés, nous avons passé plus de deux heures au bord de la piscine sans que personne ne viennent pour nous prendre une commande. - l’hôtel refuse d’appliquer l’avantage membre silver de 20% sur les consommations - le petit déjeuner est une arnaque, j’ai pris l’option petit déjeuner pour 45€/ personnes, et l’hôtel impose un petit déjeuner de 410 pesos soit 20€, si on veut d’autres plats il faut payer!! - les prix pratiqués de repas sont vraiment très cher pour ce que c’est sans doute car il n’y a rien un alentours. J’ai demandé à parler au manager à la réception, ce n’était pas possible car il n’était pas disponible. Après avoir insisté, la personne à l’accueil m’a indiqué qu’il serait disponible l’après-midi de notre départ. Et donc comme nous sommes partis le matin je n’ai pas pu échanger avec lui. Enfin, je vous conseille de passer votre chemin, ça n’en vaut pas la peine.
Stayed 3 nights in Jan 2025