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Sheraton Grand Chicago Riverwalk

4.0 star property
Eco-certified hotel with 3 restaurants and bars

Choose dates to view prices

Photo gallery for Sheraton Grand Chicago Riverwalk

Meeting facility
Fitness facility
3 restaurants, breakfast, lunch, dinner served; American cuisine
Lake view
Flat-screen TV, Netflix, pay movies, streaming services

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping
  • Pet friendly
  • Parking available
The current price is ₩317,852
₩414,766 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Lake View

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Lake View

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 31 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, River View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, River View

8.6 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Day bed
Blackout drapes/curtains
  • 33 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Lake View

Executive Suite, 1 Bedroom, Non Smoking, Lake View | Down comforters, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking, Lake View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Pool Access (River View)

Suite, 1 Bedroom, Non Smoking, Pool Access (River View) | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Pool Access (River View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • River view
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(101 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, River View

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, River View

7.8 out of 10
Good
(58 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Sheraton Grand Chicago Riverwalk is in a shopping district and on the riverwalk. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lincoln Park Zoo. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
Visit our Chicago travel guideOpens in a new window
Map
301 E North Water St, Chicago, IL, 60611

What's nearby

  • Millennium Park - 6 min walk - 0.6 km
  • Michigan Avenue - 6 min walk - 0.6 km
  • Art Institute of Chicago - 12 min walk - 1.1 km
  • Navy Pier - 19 min walk - 1.5 km
  • Willis Tower - 2 min drive - 2.2 km

Getting around

  • Grand Station (Red Line) - 12 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Swissôtel - ‬5 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬15 min walk
  • ‪American Craft Kitchen & Bar - ‬5 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬4 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬4 min walk

About this property

Sheraton Grand Chicago Riverwalk

Upscale eco-certified hotel near Michigan Avenue
Located close to Millennium Park and John Hancock Center, Sheraton Grand Chicago Riverwalk provides a grocery/convenience store, a terrace, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Free WiFi in public areas is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • A ballroom, concierge services, and 43 meeting rooms
  • A porter/bellhop, a 24-hour front desk, and a banquet hall
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 1218 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like desk chairs and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 0 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of Aug 19, 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on Sep 1, 2025 start from ₩317,852, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Chicago Riverwalk pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 0 per pet, per day. Service animals are exempt from fees.

How much is parking at Sheraton Grand Chicago Riverwalk?

Self parking is available for USD 70 per day.

What time is check-in at Sheraton Grand Chicago Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Chicago Riverwalk?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Grand Chicago Riverwalk located?

Located in Downtown Chicago, this eco-certified hotel is within a 15-minute walk of Michigan Avenue and Millennium Park. Art Institute of Chicago and Navy Pier are also within 1 mi (2 km). Grand Station (Red Line) is 12 minutes by foot and State Station is 12 minutes.

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Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 849 out of 1446 reviews
Rating 8 - Good. 258 out of 1446 reviews
Rating 6 - Okay. 151 out of 1446 reviews
Rating 4 - Poor. 88 out of 1446 reviews
Rating 2 - Terrible. 100 out of 1446 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and rooms
Stayed 3 nights in May 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, helpful staff, perfectly located.
Stayed 1 night in Jul 2025

10/10 Excellent

kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a nice clean place. Convenient to everything
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Liked: Amenities
Very nice location on the river close to Navy Pier!
Stayed 1 night in Aug 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Friendly staff. Great location to activities and popular places.
Stayed 4 nights in Aug 2025

10/10 Excellent

raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here,walking distance to alot of Chicago attractions, loved the view from our room to the river and lake, comfy beds and pillows
Stayed 2 nights in Aug 2025

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities
We try to stay here every time we come to Chicago.
Stayed 1 night in Aug 2025

8/10 Good

Melodi

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, reasonably priced
Stayed 3 nights in Jul 2025

10/10 Excellent

Biljana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to a lot of dinning, Riverwalk and millennium park
Stayed 4 nights in Jul 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel and it was our first time there
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Was great place
Stayed 2 nights in Jul 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to/from Lolla (just had to find the stairway to get across the bridge and we were set!).
Stayed 4 nights in Jul 2025

8/10 Good

Akash

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, close to the riverwalk
Stayed 1 night in Jul 2025

10/10 Excellent

Gelarah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location
Stayed 1 night in Jul 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service
Location
Stayed 2 nights in Aug 2025

8/10 Good

Mona

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved this location. It's the 2nd time we stayed here. I wish they had valet service, but overall it was a solid option for our staycation in the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Iraida Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel nice view River north
Stayed 3 nights in Jul 2025

10/10 Excellent

Deidre Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! clean and friendly staff, walkable dinning and shopping options and a great part of town. the only downfall was the $30 per day hotel fee
Stayed 4 nights in Jul 2025

10/10 Excellent

nilüfer

Liked: Cleanliness, amenities, property conditions & facilities
It is always great experience we love Grand Sheraton
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Location was conveniently located near transportation. Great view of the river and lake.
Stayed 3 nights in Jul 2025

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
This is a great property with a wonderful location. The staff is friendly and accommodating- we will definitely be back!
Stayed 2 nights in Jul 2025

10/10 Excellent

karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the river! Close to so many iconic downtown Chicago interests. Loved being able to walk everywhere from the hotel.
Stayed 2 nights in Jul 2025