Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
The front desk is open daily from 6:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Property Registration Number 197337
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is Casa Hotel Real pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Casa Hotel Real doesn't offer parking.
What time is check-in at Casa Hotel Real?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.
What time is check-out at Casa Hotel Real?
Check-out is at 1:00 PM.
Where is Casa Hotel Real located?
Situated in Circasia, this hotel is within 6 mi (10 km) of Museo del Oro Quimbaya, Metropolitan Cultural Convention Centre of Quindío, and Parque De La Vida. Parque de Los Fundadores and Bolivar Plaza are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
3.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
4.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 3 reviews
2 - Terrible
2
Reviews
Verified
2/10 Terrible
IVAN DARIO
Jan 6, 2025
Disliked: Staff & service
SON UNOS LADRONES - DELINCUENTES
ES UN ROBO, ESTÁ ESTAFANDO A LA GENTE...CUANDO LLEGA UNO DICEN QUE NO HAY HABITACIONES Y QUE FUISTE VICTIMA DE ROBO Y TE DESPACHAN. SON UNOS DELINCUENTES LOS QUE ESTÁN DETRÁS DE ESTE SUPUESTO HOTEL
IVAN DARIO
Stayed 1 night in Jan 2025
Verified
2/10 Terrible
Nadine
Jan 5, 2025
Nos rabaron el dinero
Cuando llegamos, no había nadie en la recepción. Hay un número al que puedes llamar. Este hombre dijo que no tenemos una reserva. No había habitaciones libres. Reservamos y pagamos en línea y luego nos dijeron que no había habitación. Nos robaron el dinero y no se puede contactar con el dueño por teléfono. No hay recomendación