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“This property was absolutely disgusting. The best part is the photo of the lobby. The smell in the hallways are overwhelming. The room was filthy. The bathroom so full of mold the smell was horrible. We made it an hour and a half before my eyes were swollen, my throat was sore, and a headache had kicked in. We had to leave. They absolutely did nothing. They wouldn’t even cooperate with Expedia. All around it was an absolutely horrible experience and service.”

“The room was spacious and clean. The staff was very nice and check in / check out were both quick and easy. The only thing preventing a 5 star review was the wifi. The signal in my room was very weak. I had to leave the room and go into the hallway for my phone/laptop to even detect the guest network and it kept on disconnecting and reconnecting once I was back in the room which was really frustrating. I called guest services but other than tell me that others were complaining about the same...

“조용하지만 관리인 접촉이 어려움.”

“The lock on the door to the balcony was broken and the balcony was dirty and hadn't been swept. The bathroom was tiny with the sink out in the room. The breakfast was mediocre with a sign saying there was sausage but instead was bacon. The cleaning person did not speak English and kept sending us in a wrong direction when we were trying to find our room The only good thing I can say is the trainer at the front desk was very friendly and helpful.”

“Emerson is a hidden gem. The spa is wonderful and so is the outside hot tub. We stayed in June and went to the pool. We all had such a wonderful time. The Catamount for dinner was delicious ! Food , service and drinks were amazing !”