Claughton, Lancaster hotel rooms at the Premier Inn

"The hotel is lovely overall, but it feels a little tired in places, with some short-term fixes rather than longer-term solutions. Our room was very warm, and a sign advised calling reception as the air conditioning was decommissioned. When I did, the response felt quite dismissive, focusing on the fact that air-con wasn’t included in the booking. I wasn’t expecting it as a given, just following the instructions for help — especially as we were travelling with a 3-month-old and the room was uncomfortable. It only really felt like help was offered once I mentioned the baby; to their credit, a fan was then found and brought up. It does feel unusual to have air-con units installed but not in use, particularly for a busy 4-star hotel where room rates aren’t low. Even at 22°C outside, the room was too warm, so this is likely to become more of an issue in summer. There were also a few small details that stood out — the TV was unplugged and needed moving to access the socket, and breakfast service was slow. Coffee beyond a basic cafetière at breakfast is chargeable; my latte was over £4, but didn’t taste barista-made and felt out of step with the pricing. I did enjoy my stay, but it was these small, slightly surprising touches that detracted from what could otherwise be a really strong experience."

"Staff were fantastic, so welcoming and helpful. Room and bathroom were neat and tidy and comfortable. Facilities were excellent. Fantastic venue, highly recommend!"

"We stayed in a courtyard room which was excellent, the bathroom was exceptional. All the staff were very helpful, polite and cheerful. The only disappointment was that for some reason the restaurant was closed so we tried the brasserie and we were not at all impressed, a very burnt burger, so we ventured out each evening and there are some very nice restaurants nearby. The location of the hotel is idyllic on the lakeside and the aquarium, cruise boats and steam train are just across the car park. We would happily stay again"

"Parking bays were very narrow but manageable. Evening meal was average. Room was good and the bed very comfortable"

"Free parking,voucher to save money on breakfast,beautiful view from the room..excellent value for money."

"I can’t think of anything that I didn’t dislike , room was very clean breakfast was fresh and filling. The staff on reception was excellent and very knowledgeable. I would definitely recommend The Delta and I would stay there again "

"Friendly staff, fresh clean room & bathroom. Restaurant food was very nice. "

"Staff are brilliant. Breakfasts v good, dinner too. Nice garden at the back. We swam in the little pool. Bar has a nice atmosphere. "

"Breakfast was nice."