Find hotels near Cold Hollow Cider Mill, Waterbury Center from ₩175,496

"Bedroom and bath were clean and satisfactory. Hallways and lobby are in dire need of cleaning and repair."

"The room was clean & the fireplace was a perk. The problem was that the room was a ridiculously far outdoor walk uphill from the front desk with no bellhop in sight although the property claims to have a bellhop. On our walk, a lady in an ATV stopped to talk to us but didn't offer a ride or help with bags. And after the uphill trek with luggage in the elements, we had to drag our bags up steep stairs because the building had no elevator despite hotels.com saying it has elevators. Only in the main building. The room had no drinking water & when we called the front desk, they told us to walk back a ridiculous distance to purchase water or use the vending machine in the building. Newsflash: The vending machines have been removed from our building as well as the main building. All other buildings require a key so we had no access. Doubt they have vending machines. Hence, no drinking water. We were thirsty. Their website states that fire pits are just steps from our door. False. They are only in the pool area. We requested a bellhop to help us with our bags when we were departing as we needed to store bags for a few hours. After 2 calls and 45 minutes, nobody showed up so once again, we lugged our own bags a ridiculous distance. The carpet on the stairs in the common area in the Mansfield house hasn't been changed in decades. We were hopeful for a great stay, but the grunt work and lack of customer service & false advertising was overwhelming. We deserve a refund! "

"Very lovely stay. It feels like going to a warm home. Everything felt so thoughtful in this place. The people are so professional and kind. We would definitely stay here again on our next visit."

"Stayed for 3 nights. Room was ohkay. TV's could be bigger. Shower took forever to get hot. Not terrible. Noticed they put the same exact stale bagels out for the breakfast every morning. "

"The check-in staff was mediocre. No smiles were had. There was no one to open the door for you as you were dragging in a lot of luggage. "

"Room was spotless, fire place was very cozy, more than enough room for me and 3 friends, layed out air mattress, could be as loud as you want because no neighbors right next door. It was great will book again "