Colonia Meteorológico Vacations from ₩880,232

Very old hotel, not worth the price. Staff was not kind.

La atención muy buena, solo deben de pasarle una manito al hotel.

Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai.

I was very disappointed with my stay at this hotel. The room had a strong unpleasant smell from the moment we arrived, making it uncomfortable throughout our stay. The staff were not very friendly or welcoming, and it often felt like guests were an inconvenience rather than valued customers. For an all-inclusive resort, access to many amenities and services was limited, especially before the official check-in time. We arrived early expecting to enjoy some of the benefits of an all-inclusive stay, but were unable to access much of anything without additional hassle. Overall, the experience did not meet expectations, and I would not choose to stay here again.

The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member guests. The waiter that works on the pool area are the one who help the guest with the chairs and umbrella because he doesn’t do it, and this happened where the non-member area are allowed to get a chair by the way. For people like him I will never comeback to this hotel and I will never recommend this hotel to anybody. Also this is supposed to be all inclusive and is not, you need to pay extra if you want a decent meal, and you need to sign a bill and give tips every time you ask for even water is ridiculous.