Find hotels near Cosley Zoo, Chicago from ₩96,318

"Ernesto was fantastic simply because of his professionalism and attention to detail. "

"Breakfast was good the kitchen lady was so nice "

"The staff was friendly and we had a quick check in. The room was clean. The Breakfast was delicious and plentiful. Only thing was the pool was cold forgot to ask if the staff can warm the pool but my kids still swam anyways. Would stay again!"

"Place is old and there was on going construction"

"I am writing to formally dispute a series of unauthorized charges following my stay at the Crowne Plaza Lombard Downers Grove from March 27 to March 29, 2026. My rooms were prepaid via Expedia (Itineraries #73400939577096 and #73401902913251) for a total of $539.26. However, my bank statement currently shows four additional pending transactions from your property totaling $526.28 ($314.60, $105.84, $55.84, and $50.00). These charges were never disclosed, authorized, or explained at any point during my stay. Beyond the financial discrepancy, the quality of service was unacceptable: One bathroom was filthy upon arrival, and the plumbing in the walls knocked loudly for the duration of the three-day stay. On Saturday, while we were napping, front desk staff woke us up to blame my sleeping son for a noise complaint. Despite our own complaints about children running in the halls and beating on doors, your staff refused to review security footage and instead threatened us with fees. Staff refused to help when after midnight, there were a dozen people in the hallway, trying to get into rooms they didn’t reserve. One, actually vomited in the hallway. The stress of this stay was compounded by a medical emergency. On the morning of my last day, I suffered a stroke. After my children were picked up, I utilized self-checkout to go immediately to the hospital. I had intended to book two rooms at your location on alternating weekends for the next two years, plus holiday breaks. "

"Don't stay there"

"The Room: bathroom mirror was dirty Bathroom shelves were dirty Bathroom tub had a black/ dirt ring around it. Refrigerator door was broken Bed sheets were thin and full of itchy pills When checking out, i asked for receipt. Since I booked thru hotels.com, i was told connecting system was down, so I couldn't get receipt. Asked for close approximate of bill total and was given an amount of $155 including taxes and any fees. When i received my email receipt, it was $197! I did get reservation coverage for $10.74, so my bill should have been $155 + $10.74= $165 Not $197."

"Great location, easy parking, fast elevators, and very friendly staff."

"Our flight was delayed and I called to inform them. Lisa the Supervisor was very compassionate and relieved me of not losing my room. Food was amazing the staff very friendly. I would stay there again. "