Find hotels near County Hall, London from ₩265,677

"Missing a juqqizi"

"The room was a highlight, intelligently designed, well laid out, and genuinely comfortable from a usability perspective. Everything was exactly where you would expect it to be. Unfortunately, the bed undermined the entire experience. The mattress was notably uncomfortable, and the frame creaked with even minor movement. For a stay built around rest, that is not a small detail. Service was efficient but impersonal. Both the front desk and café staff handled tasks competently, but with little warmth or engagement. At checkout, there was no enquiry about the stay, which reinforced the overall impression that guests are processed rather than welcomed. I paid £40 for a late checkout until 2pm, which appeared not to have been communicated to housekeeping, as they entered the room while I was changing. An avoidable and unwelcome interruption. Overall, while the room design reflects clear thought and investment, the broader experience does not match that standard. It is a well-designed product let down by execution. I would not return, which is disappointing given how strong the fundamentals are."

"Charged £25 at reception, said it would be refunded on check out but still hasn’t been refunds back!"

"Great location, great fare, great restaurant on site"

"The staff at breakfast were not attentive and I had to ask mo"

"Pretty good hotel overall, would stay here again!"

"Breakfast is fresh and good"

"The rooms were clean and the staff was very friendly."

"Very nice staff"