Unwind with your family at this upscale retreat near iconic landmarks like Big Ben. Enjoy a meal together at Elements restaurant or explore fun activities in our playground.
In the heart of London, Novotel London Waterloo offers a haven for families. Take advantage of the playground, arcade/game room, and on-site restaurant serving breakfast to dinner. Explore the nearby Westminster Abbey and Big Ben or relax in the garden. With free in-room WiFi, express check-out, and helpful staff praised by guests.
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 21 per person
Self parking fee: GBP 24 per night
Pet deposit: GBP 15 per night
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 50 (subject to availability)
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Novotel London Waterloo pet-friendly?
Yes, pets are allowed at this property. There's a deposit of GBP 15 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Novotel London Waterloo?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Novotel London Waterloo on May 24, 2026 start from ₩258,141, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 24 per night.
What time is check-in at Novotel London Waterloo?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Novotel London Waterloo?
Check-out is at noon. Late check-out is available for GBP 50 (subject to availability).
Where is Novotel London Waterloo located?
This family-friendly London hotel is located in the historical district, within a 15-minute walk of St. Thomas' Hospital, London Eye, and Westminster Bridge. Big Ben and Westminster Abbey are also within 1 mi (2 km). Lambeth North Underground Station is 9 minutes by foot and Waterloo Underground Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel was in a good location. It was very clean and comfortable. There was a very good selection for breakfast. The reception staff were welcoming and helpful.
Only complaint- got a very small bottle of Schweppes slimline tonic at the bar. It was outrageously priced at £5.40!
Clean room with separate shower room and water closet. Delicious breakfast. Limited shops nearby but have more options 15min walk or short bus ride away
Bar had good selection, food was good, staff were helpful and friendly, only problem always we had a room for 3 and the room had a double bed, with a couch bed, BUT with 2 angle mattresses in which kept coming apart
We stayed in this hotel for three days and it was lovely. Great service, easily stored our bags for us while our rooms were being prepared. We are from New York, so I felt like even though this hotel is further away from some things, it felt extremely walkable. Would highly recommend for your next day in London.
Very clean and modern rooms, the staff was absolutely wonder and so accommodating! We enjoyed bei by able to walk to nearby shops, parks and tourist attractions. Will definitely stay again someday!
The hotel is very well located, with a bus stop right outside that takes you directly to Soho, which was extremely convenient. Check-in was fast and smooth, and we were pleasantly surprised to be accommodated with an early check-in. The room was spacious, spotless, and very comfortable. Overall, our stay was perfect and we would definitely recommend this hotel.