Verified
10/10 Excellent
Andrea
May 19, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrea
Stayed 4 nights in May 2026
Novotel London Waterloo
4.0 star property
Unwind with your family at this upscale retreat near iconic landmarks like Big Ben. Enjoy a meal together at Elements restaurant or explore fun activities in our playground.
Choose dates to view prices
Photo gallery for Novotel London Waterloo
In the heart of London, Novotel London Waterloo offers a haven for families. Take advantage of the playground, arcade/game room, and on-site restaurant serving breakfast to dinner. Explore the nearby Westminster Abbey and Big Ben or relax in the garden. With free in-room WiFi, express check-out, and helpful staff praised by guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
- Gym
The current price is ₩258,141
₩258,141
₩309,769 total
includes taxes & fees
May 24 - May 25
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
- Fee for full breakfast: approximately GBP 21 per person
- Self parking fee: GBP 24 per night
- Pet deposit: GBP 15 per night
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: GBP 50 (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Novotel London Waterloo pet-friendly?
Yes, pets are allowed at this property. There's a deposit of GBP 15 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Novotel London Waterloo?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Novotel London Waterloo on May 24, 2026 start from ₩258,141, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 24 per night.
What time is check-in at Novotel London Waterloo?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Novotel London Waterloo?
Check-out is at noon. Late check-out is available for GBP 50 (subject to availability).
Where is Novotel London Waterloo located?
This family-friendly London hotel is located in the historical district, within a 15-minute walk of St. Thomas' Hospital, London Eye, and Westminster Bridge. Big Ben and Westminster Abbey are also within 1 mi (2 km). Lambeth North Underground Station is 9 minutes by foot and Waterloo Underground Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Amenities
8.6
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 513 out of 1000 reviews
10 - Excellent
513
Rating 8 - Good. 313 out of 1000 reviews
8 - Good
313
Rating 6 - Okay. 100 out of 1000 reviews
6 - Okay
100
Rating 4 - Poor. 45 out of 1000 reviews
4 - Poor
45
Rating 2 - Terrible. 29 out of 1000 reviews
2 - Terrible
29
Reviews
Verified
10/10 Excellent
Jeannine
Mar 19, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. Great location.
Jeannine
Stayed 7 nights in Jan 2026
Verified
10/10 Excellent
Bertram Alfred
Dec 22, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff, great location
Bertram Alfred
Stayed 4 nights in Sep 2025
Verified
10/10 Excellent
Bertram Alfred
Dec 22, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very , clean, great staff, very central location.
Bertram Alfred
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Jessica
Mar 15, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed to many attractions and metro transportation. I enjoyed and recommended your property.
Jessica
Stayed 6 nights in Mar 2026
Verified
10/10 Excellent
Locksly
Jan 19, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and good view of Westminster Abbey and Big Ben
Locksly
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Marie Gabrielle
Jan 13, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Nearby tourist attraction at reasonable cost
Marie Gabrielle
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Caroline Julia
Mar 24, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location. It was very clean and comfortable. There was a very good selection for breakfast. The reception staff were welcoming and helpful.
Only complaint- got a very small bottle of Schweppes slimline tonic at the bar. It was outrageously priced at £5.40!
Caroline Julia
Stayed 3 nights in Mar 2026
Verified
8/10 Good
Miguel Angel
Oct 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable room.
Miguel Angel
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
Chong Wei
Mar 26, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with separate shower room and water closet. Delicious breakfast. Limited shops nearby but have more options 15min walk or short bus ride away
Chong Wei
Stayed 6 nights in Mar 2026
Verified
8/10 Good
Barry
Mar 23, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar had good selection, food was good, staff were helpful and friendly, only problem always we had a room for 3 and the room had a double bed, with a couch bed, BUT with 2 angle mattresses in which kept coming apart
Barry
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Lauren
Feb 6, 2026
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in this hotel for three days and it was lovely. Great service, easily stored our bags for us while our rooms were being prepared. We are from New York, so I felt like even though this hotel is further away from some things, it felt extremely walkable. Would highly recommend for your next day in London.
Lauren
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Joyce
Oct 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, comfortable bed, breakfast nice
Joyce
Stayed 5 nights in Oct 2025
Verified
10/10 Excellent
Gary
Dec 12, 2025
Liked: Cleanliness, property conditions & facilities
Clean, spacious room, centrally located, walkable, close to bus stops and the river.
Gary
Stayed 5 nights in Nov 2025
Verified
10/10 Excellent
Florence Sue-Lune
Jan 9, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Good buffet breakfast.
Available transit and/or walkable to major tourist attractions.
Florence Sue-Lune
Stayed 5 nights in Dec 2025
Verified
8/10 Good
Michelle Janette
Sep 1, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, walkable to most major attractions, staff friendly and helpful would definitely stay again if ever back in this area.
Michelle Janette
Stayed 6 nights in Aug 2025
Verified
10/10 Excellent
Christina
Oct 8, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern rooms, the staff was absolutely wonder and so accommodating! We enjoyed bei by able to walk to nearby shops, parks and tourist attractions. Will definitely stay again someday!
Christina
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Jenni
Jun 4, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location
Jenni
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
Karen
Jul 1, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, modern, good breakfast, conveniente location. Would definitwly stay here again.
Karen
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
Lynn
Dec 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very well located, with a bus stop right outside that takes you directly to Soho, which was extremely convenient. Check-in was fast and smooth, and we were pleasantly surprised to be accommodated with an early check-in. The room was spacious, spotless, and very comfortable. Overall, our stay was perfect and we would definitely recommend this hotel.
Lynn
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
Moira
Jun 8, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff and super clean everywhere.
Moira
Stayed 2 nights in May 2025
Verified
10/10 Excellent
Juan Antonio
Apr 14, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, family friendly
Juan Antonio
Stayed 3 nights in Apr 2025
Verified
8/10 Good
Kin-Yip
Jul 7, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is within walking distance to some of the key attractions
Kin-Yip
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
ANA
Oct 11, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good central location. near many transport options or walking
ANA
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
LIANA-MONICA
Sep 29, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area,
LIANA-MONICA
Stayed 3 nights in Sep 2025