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Arora Hotel Gatwick

4.0 star property
A peaceful retreat near Tilgate Park where travelers can enjoy local cuisine and drinks at two bars while staying close to Gatwick's attractions

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Located near Hawth Theatre, Arora Hotel Gatwick offers a peaceful setting with a garden and terrace. Enjoy local dishes at The Grill or relax with a drink at one of the two bars. The hotel provides free WiFi and dry cleaning services in a convenient location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premier Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Double Room

  • City view
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Twin Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Crawley City Centre neighborhood, Arora Hotel Gatwick is connected to a shopping center. Tilgate Park and Haywards Heath Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit K2 Crawley Leisure Center and Nymans. Don't miss out on a visit to Wakehurst Place. Spend some time exploring the area's activities, including golfing. Visit our Crawley travel guide
Map
Southgate Ave, Southgate, Crawley, England, RH10 6LW

What's nearby

  • Tilgate Park
    Tilgate Park
    4 min drive - 2.3 km
  • County Mall Shopping Centre
    3 min walk - 0.3 km
  • Crawley Town Hall
    8 min walk - 0.7 km
  • Hawth Theatre
    12 min walk - 1.1 km
  • K2 Crawley Leisure Center
    4 min drive - 2.0 km

Getting around

  • Crawley Station
    5 min walk
  • Gatwick Airport (LGW)
    12 min drive

Restaurants

  • Caffè Nero
    8 min walk
  • McDonald's
    8 min walk
  • Greggs
    7 min walk
  • Costa Coffee
    9 min walk
  • Greggs
    7 min walk

About this property

Arora Hotel Gatwick

Upscale hotel near Hawth Theatre
Located close to Tilgate Park and K2 Crawley Leisure Center, Arora Hotel Gatwick provides a terrace, a coffee shop/cafe, and a garden. The on-site local cuisine restaurant, The Grill, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, smoke-free premises, and free newspapers
  • ATM/banking services, a front-desk safe, and wedding services
Room features
All 432 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and shower/tub combinations
  • TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times
  • Self parking on site (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 15.95 to 15.95 for adults and GBP 7.99 to 7.99 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Real Bar Lounge
  • Morgan’s Pub
  • Palm Bar
  • The Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 7 2022 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 to 15.95 for adults, and GBP 7.99 to 7.99 for children
  • Fee for in-room wired internet: GBP 5.5 per 24-hour period (rates may vary)
  • Airport shuttle fee: GBP 3.50 per person (one-way)
  • Self parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Arora Hotel Gatwick pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 10 per day.

What time is check-in at Arora Hotel Gatwick?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Arora Hotel Gatwick?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Arora Hotel Gatwick provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–9:30 PM at scheduled times. A fee of GBP 3.50 per person applies.

Where is Arora Hotel Gatwick located?

Located in Crawley City Centre, this hotel is within 1 mi (2 km) of Hawth Theatre and Tilgate Park. K2 Crawley Leisure Center and Nymans are also within 6 mi (10 km). Crawley Station is 5 minutes by foot and Crawley Three Bridges Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arora Hotel Gatwick Reviews

8.6

Excellent

9.2

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very smart Very clean Tv in room huge
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to gatwick. Perfect for one night stay. Walking distance from crawley train station
Stayed 1 night in Jan 2021
Verified

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and service

Stayed one night on an essential business trip one day lefore lockdown 3. Very good rates. Convenient parking in basement. Excellent check in. Very good covid arrangements. Comfortable, clean room (superior double). Very good arrangements for evening food and breakfast (order then collect and eat in room). Friendly efficient staff. 100% recommend.
Stayed 1 night in Jan 2021
Verified

6/10 Okay

Geoffrey

Disliked: Staff & service, property conditions & facilities

Hotel good if the food and cleanliness was updated

The hotel was good but we stayed for nights and the bed wasn't changed the whole time we were there, plus the food was very limited.
Stayed 9 nights in Dec 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from the fact that I waited behind just one person who took ten minutes to complete the check in process all was very good. The room was comfortable and clean
Stayed 1 night in Oct 2020
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, room comfort

comfortable stay

Nice hotel in Crawley close to centre + train station. Staff are friendly + rooms are comfortable with nice separate shower and bath. The hotel is a little dated and needs updating but still a pleasant stay. Shame that the hotel isn’t operating room service + room cleans at the moment.
Stayed 6 nights in Oct 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff, Comfortable room and facilities.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Rp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & quiet Nice rooms with comfortable beds
Stayed 1 night in Oct 2020
Verified

6/10 Okay

grant

Disliked: Property conditions & facilities

Dated hotel needs refurb

Welcome very flat from reception Decor and furniture dated Bed clothes basic
Stayed 1 night in Sep 2020
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location. Good vfm

5 mins walk from Crawley town centre. Good facilities, quiet room. Friendly and efficient staff. Good quality breakfast....although a bit disjointed.... different peoples breakfast in same group arriving 10 mins apart. Would stay here again.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury at a budget cost

An amazing hotel very close to public transport. The hotel is luxury at a budget cost.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff could be more friendly

I know its difficult times with the changes due to covid 19 but that should not make a difference to the friendliness of the staff, which I found sadly lacking
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff - highly recommend! Also in a good location
Stayed 1 night in Aug 2020
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean hotel which has clearly considered its health and safety for staff and customers whilst reopening during the pandemic. Room was comfortable but a little outdated. Would return for a future visit.
Stayed 1 night in Aug 2020
Verified

4/10 Poor

David

Liked: Room comfort

Arora Stay

very few staff limited food and drink
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As ever same standard and upgrade was a bonusbut still impressive
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Philip

Liked: Cleanliness, staff & service, property conditions & facilities

A little disappointed

I booked an Executive Double which should have had 2 x double beds and a double sofa bed. Got to the room and just 1 single double bed. Went back to reception and they said they that room configuration was in the west wing and the west wing was currently closed. If that was the case they shouldnt be selling those rooms. They did give us a 2nd room for free but there was 3 of us. So 2 of us still had to share a double bed. I have stayed many times and never had an issue so sure this is a one off due to Covid but still a little disappointed.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, lovely rooms, great breakfast. Only issue was checking in as we were told we had to use the room key to use the lift and we not told that breakfast finished an hour earlier than advertised.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Staff were very friendly and helpful. The entrance to the hotel is stunning. The room was very outdated
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, quiet location and less than 10 mins walk to downtown Crawley. Restaurant and bar is bit pricey for what you get. Morgans Pub needs a big makeover and new mgnt. Boring and uninviting, with mediocre food. Aside from above, we still like this hotels and always stay here when transiting few days thru Gatwick.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

CharlieGill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were happy to store my snow skis and boots while I went to Spain to visit my sister for week. I had asked other hotels while planning my holiday and they all refused. The hotel is a short stroll from Crawley town centre and only two stops on the train from Gatwick on arrival and an excellent shuttle service to Gatwick when checking out.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Steinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kosetur

Sentralt beliggende hotell, kort vei til bysenter med både tilbud for både shopping og kulinariske nytelser. Og hotellet hadde flotte tilbud på det meste. Hyggelig betjening.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very convenient to public transportation. Staff are professional and friendly. Will stay there again!
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Easy check in and friendly. Close proximity to train station.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go-to hotel

Great location, friendly and efficient service. Always use this hotel when in the area.
Stayed 1 night in Mar 2020