표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1679개 이용 후기 중 691개" "
10 - 훌륭해요
691
평점 8 - 좋아요. 1679개 이용 후기 중 503개" "
8 - 좋아요
503
평점 6 - 괜찮아요. 1679개 이용 후기 중 237개" "
6 - 괜찮아요
237
평점 4 - 별로예요. 1679개 이용 후기 중 109개" "
4 - 별로예요
109
평점 2 - 너무 별로예요. 1679개 이용 후기 중 139개" "
2 - 너무 별로예요
139
8.0/10
청결 상태
8.4/10
직원 및 서비스
7.6/10
편의 시설/서비스
7.4/10
숙박 시설 상태 및 시설
7.6/10
친환경
이용 후기
6/10 - 괜찮아요
Seokho
2024년 4월 19일
별로예요: 청결 상태
Seokho
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Hi Seokho,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!
10/10 - 훌륭해요
Hongsoo
2024년 1월 26일
Hongsoo
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 29일
Hi Hongsoo,Receiving a flawless 10-star rating from our esteemed guests fills us with gratitude and reinforces our dedication to providing outstanding service. We're delighted that your stay was a positive experience, and we're eagerly anticipating the opportunity to welcome you back on your future travels.
10/10 - 훌륭해요
실제 이용하신 고객
출장 여행
2022년 12월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 만족했습니다. 환승 때문에 들렸는데 겉에서 보기는 안 좋아 보였지만 안에 들어가니 있을 것 다 있고 편하게 쉬다 가요
실제 이용하신 고객
2022년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2022년 12월 24일
Dear Guest,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us. However, our goal is to make our guests 100% satisfied. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!
4/10 - 별로예요
Taekyoon
출장 여행
2022년 9월 22일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Taekyoon
2022년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2022년 9월 22일
Dear Guest,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
10/10 - 훌륭해요
jongmin
2022년 3월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
jongmin
2022년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2022년 3월 21일
Hi Jongmin,
We truly appreciate your business and your trust in us. I am very happy to see this perfect rating. Wish you a pleasant stay in the future as well.
8/10 - 좋아요
SUKJOO
2021년 10월 5일
SUKJOO
2021년 10월에 1박 숙박함
8/10 - 좋아요
Youngok
출장 여행
2021년 7월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
칫솔구비 안되어있음
객실에 칫솔이 없습니다. 데스크에 가서 달라고하면 줍니다
Youngok
2021년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2021년 7월 23일
Ms Youngok,
Thank you for staying with us. We are sorry for the inconvenience you faced. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
8/10 - 좋아요
Lisa
가족 여행
2024년 5월 27일
좋아요: 청결 상태, 직원 및 서비스
My room was very clean. Property is older.
Lisa
2024년 5월에 1박 숙박함
8/10 - 좋아요
Guthrie
2024년 5월 27일
좋아요: 청결 상태, 직원 및 서비스
The guy driving the airport shuttle was a but of a madman but he got us to the place with no issue. The place is a little old and dumpy but everything was clean, the complimentary breakfast was quite good and the bed was surprisingly comfortable. I got a very good night's sleep here after a long day of travel.
Guthrie
2024년 5월에 1박 숙박함
6/10 - 괜찮아요
Nick
2024년 5월 26일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Average room, found a cockroach
Nick
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi Nick,I'm truly sorry to hear about your experience. This falls far below our standards of cleanliness and comfort. We take reports of pests very seriously, and we will immediately address this issue with our pest control provider to ensure it is resolved. We hope to have the opportunity to restore your faith in our hotel.
10/10 - 훌륭해요
Angelica
단체 여행
2024년 5월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were three girls in our 20s staying in Irving for a baby shower. Super easy check in, pool was open, just a tad small, and the room was as advertised! We were also up early for breakfast
Angelica
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi We're glad to hear that you and your friends had a pleasant stay and found the check-in process easy. It's great that you were able to enjoy the pool and that the room met your expectations. We appreciate your feedback and hope you had a lovely time at the baby shower. We look forward to welcoming you back!
10/10 - 훌륭해요
Denver
2024년 5월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Well appointed room.
Denver
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi Denver,I am delighted to hear that you found our staff friendly and your room well-appointed. Providing excellent service and comfortable accommodations is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back!
10/10 - 훌륭해요
Ruben
2024년 5월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Closer to the airport and great
Ruben
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi Ruben,Thank you for the excellent rating and positive feedback! We're delighted to hear that you found our proximity to the airport convenient and that you had a great experience during your stay. We hope to welcome you back for another enjoyable stay in the future!
6/10 - 괜찮아요
JUNICHI
출장 여행
2024년 5월 25일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is near from the airport by car, but I needed to call the hotel to ask for picking me up at the airpot. So, I asked the airport staff to call them.
JUNICHI
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi Junichi,We regret any inconvenience you experienced with arranging transportation from the airport. We understand the importance of a seamless pick-up process, and we apologize for any delay or inconvenience caused. Your feedback is valuable, and we will work to improve our pick-up procedures to ensure a smoother experience for our guests. We appreciate your business and hope to have the opportunity to better serve you on your next visit.
10/10 - 훌륭해요
Shaunda
2024년 5월 25일
Shaunda
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi Shaunda,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.
6/10 - 괜찮아요
Irlanda 님, Swift Current
2024년 5월 24일
Great
Irlanda
2024년 5월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi Irlanda,Thank you for your feedback. We're glad to hear that you had a positive experience overall. However, we noticed there's room for improvement as reflected in your rating. If you have any specific suggestions or concerns that we could address to enhance your experience next time, please feel free to share them with us. Your feedback is valuable, and we're committed to making your future stays even better.
10/10 - 훌륭해요
Lura
출장 여행
2024년 5월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was. Short stay due to a flight delay and it was nit expensive and available. Check-in was quivk and easy. Friendly, informative staff.
Lura
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi Lura,We're pleased to hear that our quick and easy check-in process, along with our friendly and informative staff, made your short stay enjoyable. Providing convenient and welcoming service is important to us, and we're glad we could meet your needs. If you ever find yourself in need of accommodation again, we'd be happy to welcome you back!
8/10 - 좋아요
Rebecca
2024년 5월 24일
좋아요: 청결 상태, 직원 및 서비스
Rebecca
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi Rebecca,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.
8/10 - 좋아요
Lisa
단체 여행
2024년 5월 23일
좋아요: 청결 상태, 직원 및 서비스
The property was dated.
Lisa
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 24일
Hi Lisa,We appreciate your positive rating despite finding the property to be dated. We're continuously working to improve our facilities and amenities to enhance our guests' experience. Your comments are valuable to us, and we will consider them as we strive to make improvements. We hope to have the opportunity to welcome you back in the future for an even better stay.
10/10 - 훌륭해요
Melissa
가족 여행
2024년 5월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service. Property was clean room was clean and in good condition.
Melissa
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 24일
Hi Melissa,Thank you for your positive feedback and rating! We're glad to hear that you had a good experience with our customer service and found our property and rooms clean and in good condition. We're happy to hear that we met your expectations. Looking forward to welcoming you back in the future!
10/10 - 훌륭해요
Michael
2024년 5월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
Michael
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 23일
Hi Michael,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
6/10 - 괜찮아요
TIMOTHY
단체 여행
2024년 5월 22일
좋아요: 직원 및 서비스
The A/C in the room didnt work that well, The Front Desk Staff at check in was Awesome. Overall a Average hotel.
TIMOTHY
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 23일
Hi Timothy,Thank you for your feedback. We regret any inconvenience caused by the A/C not working well during your stay. However, we're pleased to hear that you had a positive experience with our front desk staff during check-in. Your comments are valuable to us as we strive to improve, and we appreciate your honesty. We hope to have the opportunity to better serve you in the future.
10/10 - 훌륭해요
Jonathan
2024년 5월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location and airport schedule great
Jonathan
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 23일
Hi Jonathan,Thank you for your perfect rating and positive feedback! It is good to hear that you found our location convenient and appreciated our airport schedule. We aim to provide a seamless experience for our guests, and we're glad we met your expectations. We appreciate your business and hope to welcome you back for another great stay soon!
10/10 - 훌륭해요
Janet
연인과의 여행
2024년 5월 22일
좋아요: 청결 상태, 직원 및 서비스
Love that we can leave our car here for $8 a day and their shuttle will take us to and from the airport.
Janet
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 23일
Hi Janet,Thank you for your feedback! We're delighted to hear that you found our shuttle services convenient for your travels. We appreciate your business and hope to welcome you back for another stay in the future!
10/10 - 훌륭해요
Guillermo A.
출장 여행
2024년 5월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lo que me gustó es el precio, y reconozco que te dan el valor correspondiente a lo que pagas.
Guillermo A.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 23일
Hi Guillermo,Glad to hear that you found our hotel's pricing to be fair and reflective of the value provided. Providing affordable accommodations without compromising on quality is important to us, and we're pleased that you recognized this. We hope to welcome you back for another stay in the future!
8/10 - 좋아요
Betsy
가족 여행
2024년 5월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After a long flight and not having a plan for a long layover, the clerk was so helpful in getting my daughter and I a ride from airport and all set up for the night.
Betsy
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 22일
Hi Betsy,It's wonderful to hear that our staff was able to assist you and your daughter during your layover. We're glad we could make your stay more comfortable and convenient. Thank you for sharing your experience, and we hope to welcome you back in the future!
8/10 - 좋아요
Darcy
2024년 5월 21일
좋아요: 청결 상태, 직원 및 서비스
Darcy
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 23일
Hi Darcy,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.
10/10 - 훌륭해요
Lawrence
2024년 5월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5- Stars
Lawrence
2024년 5월에 5박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 21일
Hi Lawrence,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.
10/10 - 훌륭해요
Chris
반려동물 동반 여행
2024년 5월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check-in. Room was clean and great staff. Morning cleaners didn’t disrupt my late morning sleep schedule with the “no not disturb” doorknob hanger up. Pet friendly and parking was plentiful on the other side of the building. My room on the second floor was quiet during my stay. Will definitely stay here next time I’m in the area.
Chris
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 21일
Hi Chris,Thank you for your wonderful feedback! We're delighted to hear that you had a pleasant experience with us from the easy check-in to the clean room and friendly staff. We're glad that the morning cleaners respected your sleep schedule, and we appreciate your compliments on our pet-friendly policy and ample parking. It's fantastic to know that your room was quiet and met your needs. We look forward to welcoming you back on your next trip to the area!
2/10 - 너무 별로예요
Chuckie
가족 여행
2024년 5월 19일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Towels were dirty it smelled bad paint peeling overall a horrible stay
Chuckie
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Hi Chukie,I'm very sorry to hear about your disappointing experience. The issues you mentioned regarding dirty towels, bad odours, and peeling paint are unacceptable. We have shared your feedback with our team for improvements. Hope to serve you with an improved stay in the future.
8/10 - 좋아요
Cinda
2024년 5월 18일
Convenient and clean. But the room was small and crowded. Having access to drinking water would be nice.
Cinda
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Hi Cinda,Thank you for your feedback! We're glad you found the location convenient and the room clean. We regret the lack of drinking water access. Your suggestions are appreciated and will help us improve our services. Hope to see you again soon.
10/10 - 훌륭해요
SUSAN
2024년 5월 17일
SUSAN
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi Susan,Getting a 5-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.
8/10 - 좋아요
Cesar
연인과의 여행
2024년 5월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived very late and left early to head to the airport. Very close to our terminal, which made it convenient. It looked clean inside.
Cesar
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 22일
Hi Cesar,It is good to hear that our hotel's proximity to the airport made your stay convenient and that you found the interior clean. We strive to provide a comfortable and hassle-free experience for our guests. We appreciate your feedback and hope to welcome you back in the future!
8/10 - 좋아요
Nathan
2024년 5월 16일
좋아요: 청결 상태, 직원 및 서비스
Nathan
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 19일
Hi Nathan,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.
6/10 - 괜찮아요
SHERENE
2024년 5월 16일
SHERENE
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 19일
Hi Sherene,We greatly appreciate your 3-star rating and are pleased to hear that you had an enjoyable stay with us. If you have any insights on how we can elevate our guests' experience, please feel free to let us know. We look forward to hosting you again during your next visit!
10/10 - 훌륭해요
Vanya
2024년 5월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El lugar está convenientemente cerca del aeropuerto y que el hotel tenga transporte al mismo es una gran ayuda. Además incluye el desayuno. La habitación olía un poco a vinagre pero estaba limpia. Buen costo-beneficio.
Vanya
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 16일
Hi Vanya,Thank you for your feedback. We're pleased to hear that you found our hotel conveniently close to the airport and that our transportation service was helpful for you. We're also glad you enjoyed our complimentary breakfast. We regret any inconvenience caused by the smell in your room, but we're happy to hear that it was clean overall. Your satisfaction is important to us, and we appreciate your comments on the cost-benefit ratio. We hope to welcome you back for another pleasant stay in the future.
10/10 - 훌륭해요
Miriam
2024년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was super clean and cozy
Miriam
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 16일
Hi Miriam,We appreciate your input. We are overjoyed to learn that your room was incredibly tidy and comfortable. Our first goal is to create a warm and inviting atmosphere, and we are happy to have lived up to your expectations. We hope to have you back for another delightful visit.
10/10 - 훌륭해요
Samuel
2024년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
Samuel
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 16일
Hi Samuel,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars and feedback. Our Team hopes to have the chance to serve you again on your next visit.
8/10 - 좋아요
Thema
출장 여행
2024년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young lady who did the check-in was warm and welcoming. She assisted in obtaining for myself taxi services for me to travel to Walmart and back to purchase new luggage after airline damage.
Thema
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 16일
Hi Thema,We're thrilled to hear that our staff member provided you with warm and welcoming service during check-in and went above and beyond to assist you. Your satisfaction is our priority, and we're delighted to have been able to help during your time of need. We look forward to welcoming you back for another enjoyable stay.
10/10 - 훌륭해요
Lawrence
2024년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome as always
Lawrence
2024년 5월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Hi Lawrence,Getting a 5-star rating and positive feedback from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.
6/10 - 괜찮아요
Karyn
2024년 5월 13일
별로예요: 숙박 시설 상태 및 시설
Karyn
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 16일
Hi Karyn,I greatly appreciate your 3-star rating and am pleased to hear that you had an enjoyable stay with us. If you have any insights on how we can elevate our guests' experience, please feel free to let us know. We look forward to hosting you again during your next visit!
8/10 - 좋아요
Rob
2024년 5월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel for one night near the airport. Good price.
Rob
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 16일
Hi Rob,Thank you for your feedback. We're glad to hear that you found our hotel convenient for a one-night stay near the airport and that you appreciated the good price. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.
6/10 - 괜찮아요
JUNICHI
2024년 5월 12일
JUNICHI
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi Junichi,Glad to know that you had a positive experience overall. However, we noticed there's room for improvement as reflected in your rating. If you have any specific suggestions or concerns that we could address to enhance your experience next time, please feel free to share them with us. Your feedback is valuable, and we're committed to making your future stays even better.
6/10 - 괜찮아요
Blake
연인과의 여행
2024년 5월 12일
좋아요: 직원 및 서비스
It’s a bed to stay in near DFW. Definitely been in a worse room, but definitely been in better.
Blake
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 13일
Hi Blake,Glad to provide a convenient place to stay near DFW Airport. We understand that our room may not have exceeded your expectations, but we appreciate your understanding. We continuously strive to improve our accommodations and hope to have the opportunity to provide you with a better experience in the future.
10/10 - 훌륭해요
Brian J
2024년 5월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
Brian J
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 13일
Hi Brian,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.
8/10 - 좋아요
Len
출장 여행
2024년 5월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like: Clean and comfortable
Dislike: Very dated. Breakfast was a bit basic.
Len
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 13일
Hi Len,Thank you for your feedback. We're glad to hear that you found our hotel clean and comfortable. We understand your concerns about the dated decor and the simplicity of our breakfast offerings. We're constantly striving to improve our facilities and amenities to better meet the needs of our guests, and your comments will be taken into consideration as we continue to make enhancements. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better experience in the future.
10/10 - 훌륭해요
Jérémie
2024년 5월 9일
Jérémie
2024년 5월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 13일
Hi Jérémie,Getting a 5-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.
2/10 - 너무 별로예요
Wendy
2024년 5월 7일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Mucho ruido y dejan estar perros ladrando toda la mañana
Wendy
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 9일
Hi Wendy,Sorry to hear about the disturbance caused by noise and dogs barking during your stay. Providing a peaceful environment for our guests is important to us, and we apologize for falling short of your expectations in this regard. We'll find ways to address the issue. We hope to serve you with a peaceful stay in the future.
10/10 - 훌륭해요
Kylie 님, Franklin
연인과의 여행
2024년 5월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is older but it's kept very clean and the staff they are the sweetest! The shuttle to and from the airport is super convenient along with the option to park for the duration of your vacation out of town. The air conditioner in the room never got below 75 despite being turned down in hopes to get it a bit cooler I probably could have asked about it but honestly it wasn't that much of an issue for us. This property was a great option for my husband and I just for the night before flying out of Dallas airport I would definitely recommend it for people looking for a low-key, cheap but safe and clean place to lay your head.
Kylie
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 7일
Hi Kylie,Thank you for sharing your experience! We're delighted to hear that you found our property clean and our staff accommodating. It's fantastic that you found the shuttle service and parking options convenient for your travel needs. We apologize for any inconvenience regarding the air conditioner and appreciate your understanding. Your recommendation means a lot to us, and we're thrilled to have provided you and your husband with a comfortable stay before your flight. We hope to welcome you back in the future for another enjoyable visit!
8/10 - 좋아요
Balaji
2024년 5월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Balaji
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 7일
Hi Balaji,We are deeply grateful for the kind 4-star rating you gave us. Our main goal is to make sure our guests are completely satisfied, so we welcome any recommendations or ideas you may have for your upcoming trips. We look forward to seeing you again on your future journey and will work even harder to provide an even better experience.